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March 2024 by william skinner
People are the nicest. Always willing to help. Thay never hurry you. Been with BOA for 50 years and this is why.
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January 2024 by Kristal Biscardi
I've never heard of a bank not cashing a check that was drawn from them. I had a check that I wanted to cash and was told I couldn't unless I had an account. 1 1/2 hours later I had an account and was only able to take out a small portion. I went back a few weeks later to take the rest of the money out and was told I can only have a cashier's check. After some back and fourth they agreed to give me the cash and said it will be in all 20's. Teller never gave me a receipt and when I asked she made a photo copy and gave it to me. After comparing the amount she withdrew from the account and the amount she gave me, she shorted me $500 which I had to bring to her attention and she corrected at that point. Bad place to do business with, especially this location. Save your time and go next door to mid Florida credit union where all the staff is very friendly and courteous
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October 2023 by Kriss Vector
Like all Bank of America locations this one sucks as well...
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October 2023 by RAZOR the Rhodesian Ridgeback
This Bank sucks. Never heard of a bank that wouldn't cash a check drawn on their own bank. Won't be using Bank of America anytime soon for anything
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August 2023 by Rick P
While Bank of America is getting fined by the Federal Government because of fraud, a liar by the name of Boris Zeldin had lied to me by telling me that Bank of America does not offer Notary services to its customers more than a year ago while I've getting my documents notarized almost every month at different locations. He was very rude and arrogant with a very heavy English accent. How customers should trust that location with their money while a very unprofessional man, a liar is claiming to be the manager of that location? Bank of America has to do better with the people that represent and speak on the entity's behalf. I should have paid more attention to the very low star rating of that location. Individuals like Boris Zeldin are not qualified to be even a cashier at the bank.
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August 2023 by Betty Athina Panoutsakos
The people who work are are extremely helpful and very nice! I was helped by Will, Kathy, and Boris. They were very nice and assisted me with everything. I highly highly recommend this bank.
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February 2023 by Mirialis Perez
I’ve been there a few times and my experience has been always great. Marco Medina is a very kind person and super professional. He met all my expectations and more.
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January 2023 by Linda Frohm
Very helpful. Took the time to assist me even though the lobby was very busy.
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November 2022 by Shannon Henrici
Rude and incompetent staff. They treated me terribly as a ‘preferred’ member. Can’t imagine how they treat all their other clients.This location is unfortunately the closest one to my home & they have me strongly considering changing banks all together.
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November 2022 by Ahmed Hamed
Line out the door every time. No respect for peoples time..I have mobile banking, but i still needed to come in-person.
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November 2022 by Dee R (Nicky)
Stopped here to get cash from the ATM despite not being a BOA customer. The machine took my card for no reason. Was hung up on when I called the next day, and after the 6th call the rep says the outside machines are serviced by a 3rd party. So there's no way for me to get my card. Smh. Will never go near this bank again
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November 2022 by Shannon Henrici-Jones
Rude and incompetent staff. They treated me terribly as a ‘preferred’ member. Can’t imagine how they treat all their other clients.This location is unfortunately the closest one to my home & they have me strongly considering changing banks all together.
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October 2022 by Regina
THIS BANK ALLOWED AN UNIDENTIFIED PERSON TO USE MY BANK CARD FOR 5 MONTHLY PAYMENTS TOTALING $1300 AND REFUSED TO RETURN MY MONEY.
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October 2022 by Kaytlin Reynolds
Can never answer the phone, leaves you on hold for over 30 mins
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September 2022 by Kalin Winsey
I needed to make a cash deposit and I drove to the drive up teller and was assisted by Kathy who refused to deposit my cash because it was slightly damp I have a large debit coming through my account and needed this money deposited. I don’t know in what world a bank refuses to take cash from a customer. This is my income from bartending and event in the rain and I attempted to dry it as best as I could before bringing it to the bank but I needed it deposited and now I have to drive out of the way to the next bank. Unacceptable service.
