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March 2024 by Guy Dabs
Very helpful
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February 2024 by Susan Kuppe
I went in to get a new phone, but not the most expensive, I wanted something similar to what I had, which was 64 gigs. I was told that I could get a similar phone for $150.00, and with tax, it would be around two hundred. I advised the rep. that taxes on $150 would be less than ten dollars, and he advised me that the phone was regularly around $490.00 and so I would get the first discount on the phone, but I would have to pay the full price on taxes. I may have some gray hair, but I also have twenty years of experience in finance, and I wasn't going to fall for that scam. You can only legally charge taxes on the price you pay for a phone, NOT the price they claim is the full price. Also, I spent about $150.00 for my previous phone 2 years ago, and now they're claiming a 64 gig phone is close to $500.00. I'm currently looking at a new phone company.
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January 2024 by Brian McMenemy
I'm just about cricket wireless not an individual store I've had cricket for multiple years and their quality of service in just north of Tampa Bay Wesley chapel area is just unbearable the slightest clouds are overcast and the reception is getting worse and I've been a customer for over 5 years and I'm going to move on
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October 2023 by Virginia Scott
Fixed my phone
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May 2023 by gary eisnaugle
Fast and Friendly service at 11190 Spring hill dr
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August 2022 by Mario Cortez
Natalie was a big help at the Spring Hill cricket location unfortunately I wasn’t able to get my phone fixed but I got a way better understanding on how to fix it and will be calling the customer service numbers that will help my situation. Anyone looking to buy or get help with a phone, I would go to Natalie for all your customer service needs.
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June 2022 by Willie Stephens
Great customer service. Very knowledgeable. Made the process of getting a new phone simple. Highly recommend this company. Lead customer service representative Kevin was great.
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March 2022 by Jaymee Ebhardt
10/10 the Manger Patrick is extremely helpful and respectful. I had an issue with my phone and he worked with me until it was fixed.
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November 2021 by john gagliano
Claudia was super nice and actually help me save a bunch of money on my phone Bill. Customer service was beyond 5 stars thank you
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October 2021 by BigBoy Raf
Izabella and Claudia were great when helping me switch from Sprint and I couldn’t ask for a smoother transition. They took the time and patience with me even when Sprint were acting crazy and not trying to transfer my number. Thank you again to the lovely girls in that store thank you again
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October 2021 by Ūni L Síkë
Austin always helped me with my phone and showed me how to do thing and pay my bill and now he's not there anymore and the man who was there was very rude to me and called me names for not knowing how
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September 2021 by Ashley Brosseau
Austin at this location was super helpful! I switched over from total wireless and he guided me through the process and even set up my whole phone and account super fast! He is very professional and I would definitely recommend him for any phone inquires!
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September 2021 by Blind Boy Brody
Austin waited on me today and made it very quick and painless to decide on a phone, add it to my existing plan, put the phone in the new case and installed the glass as well as set it all up for me. He was very personable, knowledgeable and professional. Thanks for a smooth transaction!
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August 2021 by Ed Holmes
My son and I just had a line added for him to my plan,and Austin was helpful, professional, and made the process easy. Great experience!
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August 2021 by Greg Haas
Austin was very helpful setting me up with a new phone highly recommend
