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November 2023 by Larry Strickland
They do a fair job on the car, but I always find something that they missed. They're also very slow. Car in front of mine has been sitting 10 minutes without a person working on it, which in turn delays mine from being ready. I think I'll just go to another car wash moving forward. It's the same every time I come here.Services: Full body wash
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November 2023 by M P
They don’t treat their employees very well. They also make them clock out when there is no business, on site on call until cars come through again. Which violates the US Fair Labor Stands Act. They hire people desperate for jobs or naive enough to not know any better. They are bound to get sued one of these days.Response to Owner- I feel it is fair for those who want to use your services to know how employees get treated? Are you trying to say you don’t tell employees to clock out until it gets busy and cars come through again- Sometimes for several hours?Service: Full body wash
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October 2023 by David Castro
I've been there plenty of times and no more. I've left negative reviews and all I receive comments from the business is thanks for your comment. Dashboard dirty, cleaning the windshield in side with dirty clothes. Went this morning for a 49.99 wash and they didn't even touch the top of car. Never will I go again. DoneServices: Full body wash
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September 2023 by Dystiny J.
This car wash was highly recommended. I Walked in during the week hoping they would have time for a tint removal as they are always extremely busy. The staff was friendly and took care of my vehicle efficiently. Toy center for children that kept my child entertained during the service!
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September 2023 by Dick Neely
Today was my first and last time of using Family Car Wash & Auto Center. I paid $31 to get my car cleaned , and this is the poorest job I’ve seen. So sad. Didn’t even clean the windshield. No armor all on interior. Poor poor workmanship. Shame on you. If I lived closer, I would have come back for you to fix it.Services: Full body wash
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August 2023 by Meg
Fantastic place that takes care of all your vehicle needs!! Staff is very professional and friendly. Only place I will go to get my truck taken care of!
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July 2023 by Jojo
Great job detailing my Mini! Very happy with results. It was pretty trashed from traveling.
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July 2023 by James Dennis
First off we have been here a few times and more over we have always been okay with our visits and what we paid for. However recently, under the management of “Chris” it seems the customer service is lacking. Communication between employees and the customer is why this is a 1 star review. The manager brought attitude to a situation that we just wanted corrected. We paid for a product and fully expect to receive that product. If I wanted a $8 car wash I would’ve drove through a 7/11, we paid extra to receive more than that, but that’s not what we received. Save yourself $22 and just go to 7/11, it’s cheaper and also requires less argument. For a more expensive detail done this place is okay but we will seek a different business now due to the lack of customer service.
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July 2023 by Nick R.
They have certain ppl that work there gets the hours & pay wage to be able to live not go broke! Because your waiting to be put on the clock pretty sure that's illegal or something..
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June 2023 by Mason Correia
I had the absolute pleasure of having Joe detail my 2015 Ford Fusion, and I can't express how amazed I am with the results. He meticulously assessed every inch of my car, leaving no surface untouched. The interior looked pristine, the leather seats were flawlessly restored, and the mats looked and smelled fresh. On the outside, Joe worked wonders removing dirt, and grime and leaving my car with a showroom-worthy shine. In fact, it looked even better than when I first bought it. Joe's obvious passion for his craft, made the entire experience enjoyable and stress-free. I highly recommend Joe to anyone seeking a detailer who can truly transform their vehicle into something extraordinary.Service: Auto detailing
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June 2023 by Frank Spencer
Not impressed for the money I spent and the job I got they missed spots all over won’t be going back
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June 2023 by Rm Photoz
I read some of these reviews and all I can do is laugh. The reality is if there’s scratches on the car it’s not a car wash it’s from your driving. People in Florida like to blame everybody else. This car wash is an amazing establishment the employees are awesome and I even have the membership on all three of my cars. They have great attention to detail and truly care about the customer hats off to Curtis, Chris, and Jackson. Also, keep in mind for the same price you can go get your car wash at another car wash and you have to vacuum and wash the windows yourself and yet people still complain like little babies. You’re never going to please everybody and you always are going to have those people that complain about everything and want something for nothing or want more for their money. So just keep that in mind when you read these other reviews that trash in this company and blame them for everything.Services: Full body wash
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May 2023 by Jordan Burnam
I’ve used this car wash many times before, and have never had any complaints until my most recent visit. As many of us, we take pride in our vehicles. Upon returning home after having had my vehicle cleaned and vacuumed, I noticed that one of my second row floor mats was missing. I immediately called Family Car wash, and drove back to see if they had misplaced it. When I returned, I was informed that they did not have it, and that “unfortunately, the workers misplace them in different vehicles”. I’m sorry, but what?? I spent $80 on this car wash only to have spend another $200 to replace my floor mat. Note to everyone else, check your cars to ensure everything is placed back as it should be. This should not have happened. I will now be taking my business elsewhere.Service: Full body wash
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March 2023 by Kimberly Mucia
Friendly, clean, professional, yet like family! Beautiful tint work, 3rd car I've had done here and as always the car was spotless clean when done. Thank you!
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March 2023 by Leilani L.
They scratched my hood of my vehicle with the abrasive scrubber they use prior to it going through the car wash. The manager, Chris, said that he was the owner. Also said that it is normal to get scratches on a vehicle when you go through the car wash. So he was sayingit'ss okay to damage your car. I have a video of the inside of my vehicle right after they cleaned my car. It was not cleaned. The owner called me after I called and complained and got the name of the owner. He didn'tbelievee that Chris lied to me and said he was the owner. He wouldn't listen to what I had to say. He already made his mind up prior to calling me . Beware of your car if you take it there. I wish I could upload videos and pictures to show you all the poor work and damage done to my car by the scrubbing pads they use prior to the was. Iff I could give them no star, I would
