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March 2024 by Trish L.
I purchased a $2,000 mattress and box spring set that I picked out in the store. It was a deluxe pillow top, but what they delivered feels like a rock. I have given it time to "break in" but I really hate it. I really wish I had returned it within the 30 days, but kept hoping I would adjust. It's been over a year and my body hurts every night from this horrible expensive bed. I feel like they gave me a different bed and I got cheated. Soon I will get a new one, from somewhere else! I won't be back to Tate's!!
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January 2024 by John Calcagno
Had another great experience purchasing from Famous Tate on Mariner Blvd.Beginning with Tessa, (the sales associate), and all of the automated text and email updates regarding the status of our order and delivery, and ending with the delivery guys who installed our new refrigerator, (and hauled-off the old one), we couldn't be happier.Cheers!
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November 2023 by Paul Q.
Horrendous. We purchased top of the line refrigerator, range, OTR microwave and dishwasher. Pricing was fine, but delivery was abismal and incompetent. They missed the delivery date, then resheduled... but only had the dishwasher, then resncheduled again. When the finally showed up, the infomred us that they don't know how to instrall dishwashers or OTR microwaves. That was part of the "delivery and installation" package. Salesperson, Mike Sullivan, claims, "he thought we knew that and had arranged to have a professional available for the installation. That is not only dishonest, it would have been impossible, since they missed two other delivery dates. We thought it would be good to buy local. We learned that Tate is not Famous for honest, service or integrity. Those are the top three items in my list of improtance, so we won't be back and I hope you find somewhere to purchase appliacnes that values your business and treats you honestly.
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October 2023 by Bob Sullivan
Tessa made our experience awesome. She was very knowledgeable and helpful.Great selection. We'll go back.
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October 2023 by Merily
Remodel my kitchen and needed an under cabinet microwave. Famous Tate had the most selection and had in stock of what I need order it and it was at the Spring Hill location next day picked it up and it has been working perfect.
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October 2023 by mike james
We needed a new washer and dryer and we went here to check pricing and see what products they had. They also do price matching and it helps. Prices was decent and they had the units in stock. good customer service .
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October 2023 by Nancy Jones
We needed a reliable washing machine (Speed Queen) and dish washer (Bosch). Referred to Famous Tate and so happy we did. Bill Sahli was professional, friendly and helpful. Delivery went perfect and appliances are great. So very satisfied that we returned to Famous Tate and Bill Sahli a week later to purchase an oven, hood and refrigerator.
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September 2023 by Mimi K.
Two days ago my mother purchased a New washer . It was delivered today While she was at work. Her neighbor let the delivery people in and out and also gave them a ten dollar tip For doing so. When my Mother got home she noticed that they installed the washer on top of hangers That had fallen behind the washer.. So she pulled Alta hangers from underneath the washer that was justin stalled and did a Load of laundry .. Now it doesn't work.. I will keep you updated and hopefully be able to change the star rating..
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August 2023 by Paul E.
Excellent service excellent products we were in and out in less than an hour. Proud of brand, new washer and dryer that we love.
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July 2023 by Neil Blumengarten
About 8 years ago, I had a need of an appliance and sought suggestions from co-workers. One recommended Famous Tate and they were right! The workers were helpful as I tried to figure out how to get the appliance.Now, Famous Tate is my go-to for new appliances, and the place I direct others in need. It got even better when they added free local delivery.Last week, when my dryer died, I immediately went on Famous Tate's website, researched a few choices, ordered, and set it for delivery.Within a few hours, I received a call to verify my order and to let me know I would receive a phone call the next day about delivery. Sure enough, I not only received the phone call, but an email, and a text message, as well.The delivery driver contacted me to let me know they found a dent on the side and asked if that was alright. I said it was, and he said they would be refunding me 10% of the price due to the dent.The delivery came within the window given and was smooth. They were understanding that the path I thought would work was not big enough, and were patient while I quickly cleared the way. The delivery man ensured I was okay with the dent and again stated I would receive 10% off for it.Before he left, he went through a checklist to ensure it was installed and worked.I highly recommend Famous Tate for any of your appliance needs!
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July 2023 by Ellie Foley
Mike Sullivan is great. I was looking for a washer and dryer and he was extremely helpful, looking for units that would match my specifications, were in stock, and could be delivered within a very short period of time. The store had a substantial inventory and pricing was competitive. The delivery went exactly as promised. I was very pleased with the whole experience. I'd highly recommend the store to anyone looking for appliances or bedding.
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July 2023 by Kim R
Everything was good except for they told me I didn't need to buy hoses separately, as they said it came with the washer I bought. Then when I talked to someone else, they said I needed them... other than that, everything went well. The people that installed and delivered the washer were quick and professional. Thank you!
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July 2023 by Todd Parsons
Outstanding customer service, professional, friendly and extremely knowledgeable (Jane and Bill.) Delivery was prompt and professional. It's great having a local, friendly appliance store in the neighborhood. Keep up the great work Spring Hill, Famous Tate.
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July 2023 by Harvey Mulock
The sales person was knowledgable, helpful and curtious. He assisted in leading us to products that met our criteria. He walked us thru the paperwork and had our financing in just minutes. If paid off within 17 months there are no interest charges, delivery and hookup within a couple of days at a mere $20 fee and another $22 for removal of our old appliance(s). They even have a respected local appliance repair company to cover the 1 year warranty. So far, so good.
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July 2023 by Cindy Lea
Wanted to give 5 stars to Bill Sahli sales manager. He stepped in to help my 80 year old mother in law that was coming back to store to have her sales lady help her with a rebate. She wasn’t there that day and Mr. Sahli took her to his desk and did it all on his computer so that she could receive her $400.00 rebate. Thank you sir for for being kind, compassionate and having excellent customer service.
