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November 2023 by Tyler Ames
Do not go to this location. Went there for an oil change now I legit do not have a vehicle to drive. They're not willing to meet me halfway in any coverage or help me out at all. A $35 oil change turned into a $4,000 taking my engine apart job
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November 2023 by Brennen Lesser (DevMode)
Johnny was professional on the phone and really helped me get the right information and even offered a discount. I did find a slightly better deal elsewhere but this place seems to have great customer service!
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September 2023 by Erin Gilmore
Brought in our company vehicle with a leaky tire. They had us back on the road inside 20 minutes. Nascar pit stop speeds with fast friendly service.
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August 2023 by Jason Matheson
Best alignment I have ever gotten. My truck has never driven this straight. I love my new Firestone tires too. Excellent people to deal with also. Highly recommend ?
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August 2023 by Real Driver (Applife)
Skip this place.?????We dropped off Company van for oil change.When got it back AUX wire to connect IOS to truck was gone.We are no longer allowed to service our vehicles thru Firestone.Someone lost a corporate account.To replace the wire it's less then $30.Why not just apologize and replace.Poor management and techs.If the place can't be trusted with items in vehicle they can be trusted at all.Skip this place.??????Service: Oil change
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August 2023 by Darnell Butler
*********BREAKING NEWS ********************Do not go to this place for service….. I repeat DO NOT. They’re a total rip off with shady business. I went to get my tire plugged that had a nail stuck between the treads. I caught them punching the sidewall of my tire with a pointy metal object…. So I could buy a new one. I’ll update photos shortly.
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July 2023 by Michael Cooper
DO NOT GO TO THIS FIRESTONE LOCATION… Brought in my van for a/c repair, I was told it needed a new compressor, after 4 days I got it back worse than how I brought it in… Not cold and no power at all. I then asked if they could take another look and they refused stating “they redid the entire system” and nothing else could be done (which sounded fishy when only the compressor needed replaced). Thankfully the Firestone on 50 is actually reliable with good techs and they were able to fix it for no cost.
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July 2023 by AMM
Don’t trust mechanics and perfect example why.. I had the alignment done and asked to have my oil changed (labor )because it was in the shop .. as I had all of the materials to do it but figured hey there under the truck I’ll let them Do it. K&N oil filter and Mobile 1 synthetic oil handed over to Joe assured me they would do it .. well next time under for the oil change .. guess what cheap oil filter and who knows what oil they put in .. I never use cheap oil filters from Oriellys
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June 2023 by karen peterson
Worst place. Called me and informed me that my tires were not there as I appreciated but failed to call me when they did not show up or have any update. Communication was horrible.
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May 2023 by Tiffy Drae Drae
This Firestone has excellent customer service and does amazing work at an affordable price. I have been there twice to get work done and I highly recommend the tech that serviced my vehicle. His name was Enrique and he was unbelievably kind and professional, not to mention he explained to me the work I needed and why. The fact he explained everything to me meant a lot because it helped me understand the condition my vehicle was in and relieved a lot of stress I had over it. Thanks Enrique and thanks Firestone for multiple jobs well done!
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April 2023 by ash v.
I have been coming here for YEARS and I have no idea why people are rating it bad! There was this older man and he was so nice to my cousin who doesn't speak english at all to try and fix her car. I love how quick they make their process for whatever my car needs! Thanks!
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March 2023 by Randy May
Johnny and Co. have always been extremely helpful and honest. After having to investigate a leak that was in an odd area, they then quoted me to repair, fixed it in less than 24 hours, and charged me $100 less than the quote! A+++++Services: Wheel alignment
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March 2023 by Sarah Reinhold
Very satisfied with how quickly they were able to service our car in a same-day purchase and installation. 10/10, I definitely recommend!
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February 2023 by Peter Tamny
Joe Cassata was true to his word. The price was right on the nose..no unnecessary add ons and best of all he got me in and out with 4 beautiful new tires for my wife’s car and an alignment all in under an hour !! Way to go go Joe…Very professional, to the point he really knows his business and I truly appreciate that! I will be back when I need your services again and I will share of my good experience !
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January 2023 by Nancy Allocca
We had a Leak repaired at another Auto Repair shop Passenger rear, White wall tire paint was Chipped on rims and white wall tire had dirt and finger prints on it, We brought vehicle over to Firestone Complete Auto repairs on 4833 Commercial . to have way Spring Hill Fl.34606, to have front white wall tires .changed out, Balanced, ETC, No dirt on Whitewall or paint chips noted on rims, they just got a New Costumer!! Did a great a job.Thank You .Kenneth AlloccaSpring Hill FL. 3460601-06- 2023Service: Tires
