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March 2024 by Joshua Battistin
Mike is absolutely fantastic, he is extremely knowledgeable and helped me with everything! Thank you!
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February 2024 by Jackson Sylvanus
Mario Wonder go brrrrrrr
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February 2024 by Ken Basquit
Tired of being harassed into signing up for their rewards when I only go in every few months to get HRO trading cards once they are on clearance I don't need to be told why I'm passing up on such a good deal then argue why i don't think it is cus you people won't take no thank you for an answer. Just give me my $3 pack of trading cards and leave me alone and accept i don't want your rewards program. Called to complain to corporate but new manager does the same thing. I'm being forced to just order online. It would be fine if they asked I said no and they moved on I don't need to hear why it's such a good deal and I should get it from every different employee since I only go in every several months its ridiculous
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January 2024 by Christian Lugo
Good people
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December 2023 by STEWART WEAVER
Extremely helpful and very polite best Gamestop in Hernando county
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December 2023 by RC
I was going to do an online-pickup order for a gift, the total was $271 with no promotions or additional coupons factoring into that price. My husband decided to not do the online order, and drove an hour away to this location to get the item. To my surprise, he came home having spent $358 - the associate Aimee signed my husband up for a Pro-Membership, claiming that it was “free” to sign up and gave the promise of “$5 coupons” monthly. What she did NOT tell him was that this membership would cost an additional $25 today, and that it would cost $25/yearly. The total increased further due to addition of another controller, and warranties for all items. My husband said the most disappointing part of the transaction was not knowing he signed up for this membership until the transaction was complete. He felt mislead, and I am a very disappointed wife! When I called to understand what went wrong, she advised that there are a lot of “promotions right now” and further claimed that this membership provided transactional discounts, but said she “didn’t understand” how some of it shows, or does not show, on the receipts themselves - and as you can see from the attached receipt the only discounts applied were a measly 5% - which he only got by spending $25 on this membership.If you are on a budget, and decided this was the ONE year you would make this big of a purchase - don't go to Gamestop unless you want to get upsold and overcharged! I was very disappointed that the associate (Aimee) performed this transaction in this manner. It is a gross and slimy thing in retail to sign up unsuspecting consumers for things without their knowledge, especially a membership that costs money! Not everyone is made of money, and I am just so disappointed that my husband has to drive an hour back to this location to try and get them to make this right. I hope they are able to obtain a refund for all of the unnecessary things that were added to the transaction. To avoid slimy retail tactics like this, I guess you should just order online next time! First time shoppers and will probably never shop here again after this experience.*I am very thankful for the help we received from a different associate; thanks for refunding and making this right*
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November 2023 by David Beebe
My father went in to buy GameStop gift cards for my 2 sons birthday and asked Mike McKeon for help and he sold him 2 50 dollar Roblox cards instead both of my kids were highly upset as for they do not use Roblox tried returning cards they are non returnable with receipt and unscratched cards called customer service the filed the complaint but insured me there was nothing they could do so my father is now out 100 dollars and my kids a gift for there birthday Ithis is unacceptable and not tolerated they will be losing my buisness for good
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November 2023 by Eric Abdon
Would give them less then one star you pay extra for a warranty but you try to use said warranty in 30day and they don't honor itwe will never try to save a dollar by going here terrible customer service very rude employees unless your in there little ckick
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October 2023 by Brandon Eirman
This place hasn't been the same this place sucks.....
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September 2023 by Murdock
It's aight, exactly what to expect from a gamestop
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August 2023 by XI L
I tried to buy a console and they said I had to have a "pro gamer" subscription... so no. I didn't want to give my money to Wal mart but I had to. Over 400 bucks this failing company could have got. But oh well. Babbages was better, and Electronics Boutique. Not the first disappointing interaction with this chain over the years.
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August 2023 by Kiner Strife
Helpful staff always answers any questions I have.
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May 2023 by Luke
Overall probably one of the best GameStop's I've been to, good selection of stuff and the clearance bins were interesting. However there are 2 glaring issues, the first of which is aggressively disgusting; why did I have the pleasure of witnessing someone sucking or blowing roaches out of a games console? Since when does GameStop even buyback(?) things like that in such poor condition??? The second; whatever was being played on the TV and speakers was the most immersion breaking media I've ever experienced in a game store. I'm here for games and game related things, I do no care about whoever these people are, if I want a review on a controller, I'll go and look up reviews. Play games on the tv or game soundtracks. Id have thought that would an obvious choice.
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April 2023 by Sbobfan8
Must be struggling trying to make me pay 15 for a "no purchase necessary" serial code
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March 2023 by Brian Johnson
Great shop. Great people and a decent selection. I guess that they know how to keep me coming back ?
