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September 2023 by ronan sidfrey pecho
I got both an intrusion alarm system and 8 hard wired cameras from Hi-Tech Systems. Their systems work great on several occasions. I highly recommend this company for all your security needs.
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August 2023 by Anthony White
High Tech Systems has been a wonderful business to work with. They did an excellent job and answered all questions we had. We were very happy with our decision to use their services.
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August 2023 by Leo Peterson
The tech was super efficient and took care of everything quickly. Very professional and friendly.
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June 2023 by Enzamaria C.
If I could give this company zero stars I would. We got a new modem and had to have them come over and reinstall the network in our new modem. The tech that came to our house had no idea what he was doing. He had to keep calling his coworker to figure out how to fix this. Then when it came to downloading guarding vision the "tech" didn't know how to fix it correctly and downloaded my cameras on his personal phone which is 100% not acceptable and VERY unprofessional. And he has MULTIPLE people's personal home cameras on his personal phone. Very creepy and weird. And the end of the day I was the one to fix guarding vision on my phone not the so called tech all he said was I've never seen this before and didn't know what to do he just kept repeating to call my internet provider when my internet provider had nothing to do with it.
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June 2023 by Felicity Schultz
Our old system needed a serious update, so we called these guys. They answered the call and gave us a detailed answer for what to do next. I am so happy with their work and I would recommend them.
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June 2023 by Lincoln Gross
Fire alarms are critical to our business compliance standards. I worked with Hi-Tech Systems to get our alarms up-to-date. Their excellent customer service was incredible, too. I would work with them again in a heartbeat.
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May 2023 by CARLOS MEZA
We hired these guys to install a smart home system for our home. We are loving the new system! It is easy to use and we feel much more secure, now.
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August 2022 by Ronn Awad
They installed an antenna for my TVs. My house was prewired by the builder, but High Tech couldn't get the TVs to get a signal. I had the builders electrician come out and he tested everything and no problem. High Tech came back and followed the electrician's directions and it worked. I had to pay the electrician $120 for the service call since his wiring was fine. High Tech's owner refused to reimburse me even though it was his installers' incompetence. I still don't receive any of the 4 major networks. After 3 weeks of leaving messages, the owner finally called me and set a day and time that fit his schedule to come back out. It's now 2 hours past the time he told me and he's not here and he's not answering his office or his cell phone!!! I paid over $1100 to put up an antenna and hookup 3 TVs!!! Too much money and to little service.
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May 2020 by Dom Gentile
Bill John and Mohammed did a wonderful job they were very patient and understanding with our lack of knowledge and explaining how the system worked. Bill is the most courteous business owner that I have encountered throughout the years that I have been in business, they have done a great deal of work at my home and I am very pleased with their service. I strongly recommend HiTech to anyone looking for a professional camera and Internet service to anyone
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December 2019 by Phyllis M.
Being a customer since 2005, I was advised to install new system in March 2019. Our phone system at that time was with Spectrum and they did not discuss any problems. September was annual renewal for montoring which I paid in August. September presented problems and called for service. They looked at the system and said Spectrum was the problem, wanted me to spend more money going to radio. So I cancelled and to this day have not received refund. AVOID AT ALL COST!!!! I am a senior citizen and have been taken advantage of.
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February 2019 by Darrin Lynch
They did a decent job on our security system,but left spare parts on our property,and did not pick them up,wires and connectors left on our property.Plus they do not call customers back within a certain amount of time,they need to contact all customers that contact them if they have an issue w/their system(s)
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March 2018 by Jim C.
I purchased a cctv security system from them several years ago. Installation was rushed and no operation instructions were given. The biggest problem is the app used to view the cams. It often changes and you can't view the cams without calling hi-tech, who wants to charge 100$ to come and fix them. It's often and it's frustrating. Look somewhere else for your home security needs
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May 2017 by David Stclair
had the overpriced outdated system put in 2 years ago and have had nothing but trouble. they do not return phone calls and when you get them to come out they do not fix the problem
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October 2016 by Jovan Zeller
Mohamad and John did a great job! I had cameras put up at home and replaced the ones at my office. They showed up on time, even during a hurricane. The cameras they put up are great quality as well. I would recommend this company to anyone. They were friendly and competent. I get the feeling they have worked together for a long time as they seemed at times to be like an old married couple. lol (all in good taste.)
