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December 2023 by Jay B.
I went into there this afternoon. I needed new wiper blades. I was quite surprised at how affordable they were. The young fellow (John) waited on me. I asked him to remove my old ones and place the new ones on. He gladly obliged. He is a very nice and courteous young man. I enjoyed talking with him while he replaced my old ones. Their store is sort of new and I plan to return to there for anymore auto parts that I may need.
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September 2023 by Serena addino
Honestly the worst experience in any auto store I’ve walked into. I don’t know if it’s because I’m a woman but immediately was laughed at over a question about a new fluid on the shelf. I was treated like I was stupid over a question, then had the guy at the counter try to sell me something for 22 dollars when I normally get a 10$ bottle of fluid that was recommended by a trustworthy mechanic of over 40 years. I was mansplained to about my Honda vehicle as if I knew nothing. Then to top it off the other two men there were talking badly about another customer being too “broke” to afford a part and laughed. Just terrible service I received today, and thank god I don’t like close enough to this store that I would have to go regularly.
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August 2023 by Joseph Whittington
Do not buy brake pads from O'Reilly's!! They will not replace them with limited lifetime warranty. But every other auto parts store will. So when I bought my $120 brake pads last year I paid the extra amount because I knew I would be getting new ones when they were out. As I went to replace them with my warranty, I was informed that O'Reilly's does not replace brake pads if Warren. AutoZone advanced Napa they all do so. I assumed it was a good assumption that they would replace them just like everyone else. So I went across the street to AutoZone and double checked with the manager. So the extra duty $90 brake pads that I bought at AutoZone will be replaced for free when they wear out!
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August 2023 by Beau Kennedy
Joe was the most patient, knowledgeable, and friendly employee I’ve ever dealt with at an auto store. I’ll strictly go to THIS O’Reillys going forward because of Joe!
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April 2023 by Josh Martin
It's amazing that they fit so many people in one store that know nothing about automotive.
