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February 2024 by Philip Henderson Jr
Very helpful staff, easy to find what I was looking for. Quick check out. Like it much better than location I usually shop!
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February 2024 by Jason Grantz
Helpful and knowledgeable staff. Fast service, too.
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February 2024 by Allene Weckler
They have everything I and my cat need.
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February 2024 by John Prisco
Fast and friendly
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February 2024 by Giovanna Moragues
I called them before hand because they are about a 45 minute drive from my house. I called them to see if they have chinchillas because my chinchilla is getting sad from being alone as they are very social animals and I did explain this situation to her. Not only was the older blonde lady very rude from the moment I stepped in the establishment but she was also very unknowledgeable about the animals they have there for adoption. She would not let me purchase because I'm 17. Then kept contradicting herself and making new excuses when my mom called and talked to her about it to try and understand the situation. I have NEVER had this issue in a pet store I have before signed adoption paperwork and never had a problem until pet supermarket and she literally talked to me like I was dirt! I do NOT recommend this place whatsoever your children will not be treated like people unless your there to hand them the payment. Karen at her finest! Says he has been there weeks and no one wants him but then denies him a forever home. I wouldn't waste your time with this place with ridiculously rude customer service from uncaring unknowledgeable people.ReplyI will not be reaching out to you for excuses to be made for your rude unknowledgeable Karen of an employee
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December 2023 by Casey Fay
I love this place. They have such incredible clearance items that I found myself wondering how they make any money. Then I looked in my cart and saw clearance deals AND regular items, so they are pretty smart in luring us in. Both myself and my “puppy” leave there very happy. The staff is wonderful too.
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December 2023 by Sylvia Wulf
A little bit of everything for pets. Neither as large and all encompassing as the big pet store, nor as modest as the pet aisle in a supermarket, it fills the niche in between. Comfortable aisles, and a reasonable selection makes a nice, less stressful neighborhood one stop shop for pets.
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December 2023 by Cynthia Torres
Great customer service. Need more options. Don't for pet supplies but I love it.♥️?
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October 2023 by Claudia Lambert
I was in need for diapers different sizes, the staff was very helpful. They didn’t mind to pull out one for me to see if that’s will feet my doggies. Very clean and well care with pets. It is very far for me. But I found whatever I need for pets.Thank you for your business in Hernando area
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September 2023 by Ron Hampton
I shop for fish and aquarium supplies here when not shopping online. It's good to talk with the staff and the closest viable shop near me. It's still a good spot to take the grandkids. The fish I buy from Pet Supermarket usually live. I have 2 aquariums and my water column/temperature is on point. The improvements should be in their product and customer satisfaction policies.
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September 2023 by Lily Sanchez
Went to return some items my new puppy didn't take to and ended up on a pet safari with my daughter, my cousin, and the nicest staff member Chey. She was so kind and friendly. She took the time to let us all hold and see so many of the awesome pets in the store even tho we weren't ready to purchase any thay day. We got to see and hold everything from snakes to Guinea pigs and even ferrets! My daughter was grinning from ear to ear. I know this type of experience isn't for everyone and that staff can't always stop what they're doing just to let you hold a rabbit but I want to specifically thank Chey for taking the time out of her day to do so.
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September 2023 by Karen Albino
Best prices for rabbit and other pet food!
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August 2023 by Leslie Derrenbacker
Appalling conditions in the aquariums at this store. Dead fish in EVERY tank and live plants covered w/algae. No way I would have purchased anything there and introduced it into my tanks.
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August 2023 by dalamar darkmantle
The staff at this location is very knowledgeable, especially concerning fish. The manager, Mike, has spent a great deal of time discussing all aspects of fish keeping with us as we set up tanks for our kids. We greatly appreciate his time and attention.
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July 2023 by Bob Caine
The first time I've shopped there, they didn't have the large bag of food I fed my dog. A team member checked a pallet that came in that day, and they didn't have it. He told me "we get what they send us!"