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November 2025 by wendy hatton
I was having an issue with black algae. Steve walked me through what I needed to do to get the pool corrected. Came back to retest water sample. Pool is perfect and crystal clear! Thanks Steve!
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November 2025 by Sydney Spruill
The staff at this location especially Lisa and the bald gentleman are magnificent. All I had to do was my call and my items were waiting for me at the register when I got there and they helped me load everything into my car! I highly recommend using this store they know what they are doing and they provide excellent service!
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October 2025 by Ken Boyette
Working with the crew at the Cass circle location has been great for over ten years now, Steve who does my testing is fantastic at his job, his instructions have kept my pool clear for years, thanks again Steve
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October 2025 by C \u0026 K Mills
Steve is always very knowledgeable and gives helpful advise to keep our salt pool sparkling clear.
He’s kind and we pass others to patronize this store because of the great service we receive
Thank you Steve
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October 2025 by Joseph Cook
Been going once a week for years. Very knowledgable and helpful. Steve and Ed are really interested in helping me keep my pool in tip top shape!
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September 2025 by Karen Howe
Steve at the Kass Circle, Pinch a Penny
It is really awesome. Every time I go to have my water test tested.
Really knows his test tested. and very helpful.
Thanks, Steve for being so good
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September 2025 by Bo Pollard
I just wanted to give you a message about the stellar pool service we get from Kyle. He goes above and beyond every time he’s here. Even when our dogs are driving him crazy he stays calm and collected. He is so nice. We are very glad we switched to Pinch A Penny. A big thank you again to Kyle. We think he’s awesome.!
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September 2025 by Nadine Shields
In July 2025 I went to kass circle for 3 containers of chlorine I put containers on the backseat floor. They fit nice and snug and can't fall over. In the way home the chlorine smell was super strong. So strong my eyes were burning. I had no choice to pull over n realized the employees put one container on backseat of my car which had fell up against passenger rear door which had made the chlorine spill out all over my SUV door seat n floor. The container has not even a quarter of it left so I bought one container and never used. I got home n called them right away n told them car cover and seat were ruined also the rug n floor. He said he'll bring yo the employees attention . I told him that I have bad eyes n this made my eyes even worse ( I still can't wear my contacts). I asked who's going to pay for all this damage? He didn't reply n said they were now closed . I've tried multiple times to call cooperate only to leave a message n get no response. I've sent pictures of all the damage thru email and still no response . I've called the store on kass circle where this happened n they said file a complaint I asked how n they were very uncooperative. It's now September and still no call back or compensation for all damage . I didn't expect huge amounts of money but the carpet is now all dried up n ripping even though I washed out with water which stained my driveway . They have pictures of it all and a big company such as pinch a penny should compensate me for this since their employees left it on the seat to begin with. Very upset about my car and super upset I have to rely on others to drive me since I can't wear my contacts . I've given you my address n phone number multiple times n not one call back so I def would not recommend them. They really didn't handle this correctly and I'm paying the price. Ubers and lifts aren't cheap nor is replacing rug and mats , seat covers n seats only Now to have to redo they driveway come on give me a break I'm a single mom of a young autistic adult I'm not rich n you all should be ashamed of yourselves . Thanks for nothing Nadine
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August 2025 by Annette Becklund
My name is Ray and this is to thank Steve for his great knowledge and professional demeanor in solving a problem I recently encountered. This is not the first time the staff of this Pinch A Penny helped me out and I wished to commend them.
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August 2025 by Jim H
Too expensive,
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August 2025 by Bob Leffingwell
Helpful and good customer service!
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June 2025 by ed johnson
Excellent knowledge in all aspects of swimming pools and spas. Fast continuous service. Highly recommend Allen's team
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June 2025 by Dan Jackson
I love this place, Alessia is the man!!!
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May 2025 by Chris Stermer
I have been using this location for over 5 years since I moved to North Pasco. I have been using pinch a penny for 15 years, but this location has gone downhill. They used to swap out the Chorine jugs, you bring empty jugs and the give you full jugs and you pay for the Chorine. If a jug leaked, they ate it. Now they want to pass on the failing of their jugs on to the consumer and charge you $9.00 to replace their jug. This is a rip-off. I spend thousands of dollars on parts, chemicals, and tools to maintain my pool, and they want me to eat the failing of their jugs. Just lost a loyal customer.
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May 2025 by Jeffery Deroxtro
This is a great store to go to. They help me out with my needs promptly each and every time I go in for something. I do service my own pool however. Pinch a Penny helps tremendously with testing of the water and giving me the required chemicals. The pool was in bad shape. So far looking great thanks so very much. It is appreciated.
