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December 2023 by Anil Cherukuri
Jesse did a wonderful job. Good communication
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December 2023 by Ronald McKnight
Great experience, our company will definitely use them in the near future.
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December 2023 by Fields Rick
Our move from Ohio to Florida using PODS was flawless! From communication of each step, to personal phone calls and text messages, we were never left wondering or in the dark!Jesse was the empty POD pick up in Florida. Jesses was so nice to talk to, and even provide some local information that I asked about! Thank you Jesse!! Thank you PODS!
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December 2023 by Simone Hester
My husband and I had the best experience with PODS and our driver Jesse, who both delivered and picked up our POD at our new home. We were super grateful that everything was delivered safely and in tact.
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December 2023 by Lauren Coughlin
Jesse did a great job today hauling our pod away! Thank you!
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December 2023 by Brian M
If you want peace of mind that all your stuff will be cared for like you would care for it, PODS is the ONLY moving company you need. You plan when and where you want your POD to be delivered, and they are there. Same when the empty POD gets picked up. Its that simple !
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December 2023 by Seth Jensen
Jesse did a fantastic job and provided a thoughtful explanation for each step. I highly recommend PODS for this area
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December 2023 by Marci Hickey
My entire PODS experience was so easy! Made moving much less stressful. It was nice to be able to load it at my convenience over several days/weeks. The entire process went very smoothly. Every person I interacted with with so friendly, patient and professional. They seemed to genuinely love their job. Would highly recommend and would definitely use again.
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December 2023 by Daniel
Unfortunately I’m not sure if this will affect the location that I dealt with because it was over the phone, however I wanted to take a minute and thank the representative I spoke to Kingston. He was extremely knowledgeable and professional when helping me find the right pod for what I needed a the prices are reasonable. Wonderful customer service and I was shopping around and even though I found a slightly better deal with a different company I actually chose pods specifically because of the quality of customer service that Kingston provided me. I even asked to speak to his manager after to thank him and tell him he has a great employee who got the sale just because how professional an courteous he was. Great job and I haven’t even gotten my pod yet so I may be singing some more praises after I finish using the service. ???
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December 2023 by Brittany Daly
The container from PODS damaged my brand new driveway. PODS refused to resolve the issue after we filed a claim
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December 2023 by Jeff Heyen
Jesse was awesome delivering pod. Put it exactly where it needed to go. Excellent man who enjoys his job
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December 2023 by Stephanie Brown
The drop off was wonderful but they make the return difficult. And conveniently don’t have dates available until right after your next due date so they can charge you for another month. Not acceptable!
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December 2023 by Arkitekt
Jesse is the man. He delivered my POD and put it exactly where I needed it. He was also very friendly, which is always a bonus. Thanks Jesse for the excellent service.
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December 2023 by Sydney Borst
Jesse with PODS is incredible! Super kind, responsive and helpful. Highly recommend!
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November 2023 by Raymond
Do not use for long moves and especially if you are military!This company has been a disaster ever step of the process after signing agreement.We did a military move from Tampa FL to Las Vegas NV. The Tampa office in Hudson is either completely incompetent or just straight out liars.We got the PODS delivered without Empty Weight tickets, which we paid for. We got 2 PODS and when the first was delivered without the empty weight ticket, that driver told me the tickets were with the second driver.The second driver arrived and he had no empty weight tickets. He said he had no order for empty weight tickets. When I showed him the contract and the invoice I was billed for empty weight tickets, suddenly his story changed to they do not do the weight tickets until the PODs are shipped, at which point they weigh and empty container, then load the truck and re-weigh to get the full weight ticket.Jump to day of delivery, we are on a base and the scheduled delivery date, which was not the date I requested but the only date they had available in the beginning of October, they could not deliver because the base gates were closed for holiday.They called me to reschedule and the next available date they had is 3 weeks later. The POD storage facility is about 1-mile from the base, but they apparently only have 2 delivery dates available for the entire month. By the way, their rescheduled delivery date makes their minimum pick-up date in November, which means they get to charge me another month of storage for 2 PODS.They have the full weight tickets. They just have not sent them to me or uploaded them to the portal.Empty weight tickets were done on 8/23/2023.Full weight tickets were done on 9/27/2023.It is now 10/11/2023 and I have not received either. Today is the deadline for turning in the weight tickets for reimbursement and based on the level of incompetence of this company, I do not see me having them, despite calling them every week for the past three weeks.Every time I have called the response has been exactly the same. "We have put in a request to have the weight tickets loaded into the portal, please give them time to have this done" It is never done.PODS is going to cost me close to $15K in moving expenses because they are so unorganized they cannot provide me with information they have had for nearly 2 months.If you are military do not use this company, you will not be guaranteed to receive the weight tickets for your reimbursement in a timely manner.
