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March 2024 by Tyler Sullivan
Savana was very helpful and informative. Clean place and great staff.
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March 2024 by Jena Arledge
Jasmine was great! Thank You for all of your help
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March 2024 by Bebesita Rodriguez
Great place!
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March 2024 by Elin Colon
Tk to jasmine. For always being there to this hard time that I’m going through right now thank you for guiding me through all my move on Springhill? Thank you so much I recommend her ?.
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March 2024 by Deanna
Awful place full of rats water damage ruined my stuff terrible place to rent from plus they stole stuff in my unit ..manger a guy was a jerk awful oerson
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March 2024 by Nicole D
Thank you nicholas for making the auction units fun and an easy process!
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March 2024 by Ken Castrechino
The staff is great, specifically Jasmin. However, the district manager named Manny has absolutely no manners or concern for the customers issues or situations. The price has gone up on my unit by over $100 and they refuse to give any relief even though I have been at this facility for over 7 years. If you use 'Public Storage' be sure that it's only for a very short period of time!!!
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February 2024 by Nova
I have rented units from several different Public Storage locations and have been pretty satisfied with each one for the most part. After renting from jasmine I'd have to say this location is by far my favorite. She went above and beyond while assisting me in getting set up with my unit and even helped come up with a solution to an issue I was having with transporting my stuff! She is awesome! I would definitely recommend renting a unit from here and from now on I will only deal with jasmine because no matter what my issue is I know that she has, and will, always do her best to help me figure out a solution. Actual customer service which is rare these days.
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February 2024 by Tim Richards
Mary at Public Storage on Main St. in Spring Hill, TN was so helpful and conscientious. I had to check-in to my new unit close to closing time. She was patient and took the time to make sure my paperwork was in order and that my access codes worked…even helped me download the app. Good customer service post-pandemic is so rare. Public Storage is fortunate to have Mary…she’s awesome!
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February 2024 by Lillian Pomeroy
Savanna helped me get a unit the same day; she walked me through the whole process, took me to see units, super helpful!
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December 2023 by Sidney Onstad
So far I have had no problems they’re online rental was very easy and I like how accessible they make it to get in and out of their establishment. Everything has been extremely clean and I have had no issues. The only thing that I would recommend is for them to put doorstop on the bottom of the doors for the middle areas of the storage units.
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December 2023 by Geoffery Pfeiffer
Rented a unit, loaded everything up, drove an hour there, got to our unit (which is indoors) only to find out that the light in our unit wouldn’t turn on. Unable to see, we headed to the office to ask about when they would be able to replace the light bulb. The response from the front office was that we rented it “as is” and that there was no guarantee the light would work. They told us that the light was a fire hazard evidently. I guess when you purchase an indoor unit you are expected to unload your items in the pitch black. Won’t be renting here in the future if needed, they can’t even be bothered to make sure you have a working light. Steer clear if you want to see what you’re doing.
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October 2023 by John Mussenden
Rented the unit while awaiting a Military move. Everything was done electronically so almost no interaction took place with the staff. However when it came time for the transportation company to pick up my household goods, the staff member inside was curt and unhelpful. I wouldnt say I don't recommend using this storage location but if you are not physically at the location and need assistance, you will not recieve it.
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June 2023 by Carole Millman
I had a wonderful experience renting my unit. Savannah was extremely helpful, friendly and informative, she helped me secure my unit and made this move so much easier to deal with, totally recommend this facility! Clean and spacious units, easy access and affordable. 5 stars!
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June 2023 by Haley Carling
Going on 4 years as a tenant here. Love this storage facility. This facility is very secure but doesn’t have a 24 hr security guard. The lady there, Jasmine, has great customer service and is always super bright. I always tip her because she is so respectful.