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April 2024 by Mark Preston
Shameful that this place has become self serve. Sure miss the days when they had wait staff. The fact that you have to retrieve your food from the counter. Certainly not in any rush to return. It was our granddaughters choice to eat here
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April 2024 by Goriller
Employee made sure to greet my family at the door, and offered to helpnmy grandma with the kiosk, very cool guy, didn't see his name thoughKid-friendliness: Polite employees
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April 2024 by Elizabeth Wheatley
Excellent
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April 2024 by Dale Lindhorst
So much for customer service yourself!
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April 2024 by shannon king
Lovely place, great food
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April 2024 by Angela Passaro
Good, clean food.
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April 2024 by Jared Glass
This franchise has gone down hill lately, you have to scan a receipt to get your drink? And now they don't bring you your food like they used to, not to mention the quality of the ingredients has gone down significantly. Probably will be my last time eating here.
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April 2024 by Angelina Walker
I’d like to point out that this particular location has won our hearts! It’s like going back in a day, the counter service provided by BEN was so great! That’s just what Steak’n’shake used to be about: personal service, quality food and unique atmosphere! Highly recommend!
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April 2024 by Anthony Derieux
Cheap and good burgers
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April 2024 by Kai Luckan
Very friendly employees and in 7 minutes we had the excellent burgers on the table.
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April 2024 by Dave Shepard
Great customer service
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April 2024 by john J
Ive been eating out for years and ever since 2020 food service sucks. It was so refreshing to see Ben! Hold doors, helping, checking on his team and all while taking his time to check on customers. How's the food? How's the drink. How's your day.. this is old School. Man is a relic of true customer service. I'd be back long as he's here. BEN kudos to you
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March 2024 by SILVERDETH (Silver)
Would like to.give a shout out to Ben the manager at the Steak N Shake in spring Hill. He was super helpful and friendly when we dined in the other day. I think he deserves a raise and praise!
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March 2024 by Lisa Vazquez
They have great specials that come with a small fry for under $10. Management is very nice and welcoming.
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March 2024 by Dolores Goodwin
Don't like the kiosk idea. Rather be seated and have my order taken.