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November 2023 by Robin Kidwell
When Lisa was managing the place was taken care of well. Now the front desk people/owners are much more interested in raising the prices, it seems every couple of months. One of my units was broken into a few months back. They did not contact me about it at all. I found a different lock on the unit and had to ask them what was going on. As I don’t visit my stored items every week/month. It was three months after the fact that I found out. They then said they were told by police not to contact me about it. When I contacted police they denied saying that to them. ??????? Now you cannot go into the office to pay (as I had been doing for the past 7 years that I have rented from them). Unless I want to pay another 10$ for that. Was told to pay over the phone and would not be charged. Tonight I tried to pay my rent over the phone and was advised to do so would cost me an additional 10$ to do so. Either way you are charged a 10$ fee just to be allowed the privilege of paying the rent. What a bunch of no good crooks these people are. Typical D behavior. Thanks so much for turning into a-holes.
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October 2023 by Mark Lothamer
It was a very simple and quick process to get signed up with an account. Everything was explained in detail. It was our first time using a storage service. Very Pleased!
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August 2023 by Michelle Banaciski
Edwin is awesome! He called me as soon as their store opened to ask about my reservation! I was able to go up there immediately and see my unit pay for the month and do my paper work which took less than 20 mins! Best storage unit I've ever had with awesome customer service!!!Thank you Edwin!
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July 2023 by Sue Miller
Just rented my 2nd unit from Storage King. It was a quick, easy and smooth process moving from one unit to a larger one with the help of Edwin and Brenda who were extremely helpful and professional! Great customer service!!!
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July 2023 by TheArchowlX
Amazing customer service! Brenda and Edwin were extremely friendly and very informative.They answered all our questions and made our first time renting experience a breeze. They also made sure to disclose all monthly charges up front, so we had a clear picture when signing up. 10 out 10 would recommend to family and friends!
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June 2023 by Cesar abanto
Absolutely disgusted with this place . There was a Manager named Lisa and this woman knew what customer service was about, from her friendly, approach able attitude. It seems she left and new management came in and it is horrendous they scream and yell at tenants seems like they are drunk with power . I don't see anyone going around cleaning the place. The maintenance man parks his brand new truck in front the only watering hose in the back and when you use it he tells you to not get his truck dirty well sir don't you think it appropriate to park elsewhere. Previous management went around making sure this place ran well and was clean and tenants were happy it seems management has taken a who cares about the tenants attitude and that's a a bad reflection of higher ups in the organization
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June 2023 by Jeremy Comstock
The staff is super friendly and very helpful on deciding what size unit we would need . The building is always clean. Floor dollys to help with loading and unloading. Climate controlled. Decent prices . 5 stars.
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June 2023 by Amy R.
In response to you Vanessa.. we did call, numerous times and every single call someone answered and immediately hung up!! We left numerous messages with one (1) return message.... "Your facility is not liable for anything, read our contract"!! We will never give your facility another chance and I just hope and pray that my review reaches people to be aware!! Your facility left the gate open resulting in our rv theft on a Sunday (which is the day they are closed, meaning no employees)!! We drove by the facility yesterday (Saturday- 6/3/23) and the gate was once again wide open!! Please people, be aware of this!! This was the worst experience of our lives and I hope that my review reaches out so this does not happen to anyone else!!
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May 2023 by Amy Lioio
Moving long distance is stressful, Brenda at Storage King on Commercial Way in Spring Hill made it so much easier. She spent time with me before my move explaining the options and what would be best for my needs.Brenda also was amazing with the additional unit.Thank you Storage King USA and especially to Brenda!!!!Amy
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May 2023 by Leisa Wiseman
Moving from panhandle to West Coast central Florida. I couldn't be in 2 places at one time. The company and property manager and all staff jumped right in and made it so easy. I was able to have my adult daughter go do the unit, inspect and make sure it was suitable. The movers were able to move me right in. Now when I get there in a week or so all I have to do is finalize paperwork that we were able to do online. That I want paper copy. I'm not tech savvy at all. They were kind enough to help me thru the process. I'm giving them 5 stars. With a lil special extra for the onsite manager. I can't remember her name but without her help and patience this would of been a nightmare. Instead my dreams of coming back home are a delightful reality and knowing all my things are safe and secure is so heartfelt. Thank you storage king for doing what you do best!! You'll continue to have my business while I find my new home.
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April 2023 by Mary Labita
I reserved a unit online and went the following day to sign my lease. Brenda, the property manager was very helpful. She went over my lease contract and explained everything to me. I liked the fact that I was able to purchase my lock with her as well. She then drove me to my storage locker and showed me how everything worked and it's well kept. This place is amazing, super convenient to be able to haul my stuff in and out all day. I am new to this storage thing and It's super close to my house. Great experience and wonderful on site staff and friendly website. Thank you, Brenda!!
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April 2023 by Janice Aleksivich
Olga and her manager were extremely helpful!The storage is clean, gated, and locked.We couldn't be happier with our choice in storage units for our RV.Thanks again, Olga!
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March 2023 by jeff eaton
Olga was personable. knowledgeable, and had a great accent. She treated every customer as if they were the most important customer that came in that day. The facility was clean and well kept. Couldn't be happier with the entire experience. And,,, the prices are very fair. Jeff E.
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March 2023 by Dee Williams
The staff at Storage King is excellent. Olga and Brenda were wonderful! The building and units are spotless. I highly recommend this location.
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February 2023 by jason Rodriguez
The place is ok …… if there was a new manager definitely recommend but the fact off the bat when you call and the (manager Brenda ) answer automatically having a nasty attitude that’s not the way to go. I mean if your gonna treat a normal customer looking to rent a unit or current customer with no desire to even help them then why are you there and giving the company a bad reputation to anyone looking to rent here good luck …