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November 2023 by Meagan Roahrig
I’d give this store and the 4 employees, including the store manager, standing around with no customers and nothing to do but be disrespectful, unhelpful, rude, smug and down right useless, zero stars if the option was there. ✌?here’s to calling customer service guys. Thanks so much!
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November 2023 by Matthew Fischbach
Paul’s the man got me switched over painlessly!
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September 2023 by Laurent Four
Tommy spent a great deal of time with me last week trying to get me the best deal on a new android phone after I was sold a poor quality product at another store. He toke the time and explained all that I needed to do. He was willing to help me after closing but I came back the next day for transferring stuff from my old phone. Tommy and Jason were the best transferring everything I needed. I will now travel to Springhill over the other stores near me in Hudson FL. Thank you guys
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September 2023 by Betty Four
I want to give both Tommy and Jason major thumbs up! Tommy went above and beyond more than what my Husband, Larry, and I could have asked for. To make a long story short, we purchased 2 new phones at another T Mobile store closer to us about 3 months ago. The phones we were recommended, turned out to be a nightmare. We ended up going to the T Mobile store in Springhill, FL. Tommy spent over 2 hours with us to help choose our new Samsung Phones. (we had Samsung prior to this) Even though we lost money with the new purchase, we were so fond of Tommy for his knowledge, patience and help with our issue. Even though the ride to Springhill, FL. is a lot further for us, that will be the T Mobile we will be using.
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June 2023 by Jason Polovich
Paul K. helped me purchase a new iPhone and was extremely knowledgeable with the credit process for my old phone. Will return for business in the future.
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May 2023 by Eddrin Martinez
Paul Kalmores answered all my questions regarding my service being temporarily disabled and walked me through the steps to fix my phone. He was vey patient and clear with his instructions and was extremen helpfulThanks again Paul
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May 2023 by Autumn Brown
Paul has always been my go to guy! He knows his stuff and is has more patience then most people!
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May 2023 by Miguel L.
The help I've received from Paul has been outstanding. I called once about my phone contract/upgrade options & the other time was about a promotional sale I saw on the internet & both times he was super informative, attentive & professional. I would highly recommend!!! Thank you Paul
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May 2023 by Mary T Pastick
"Kids" staff this place with the sole purpose of selling the highest priced merchandise as is possible...rendering NO real assistance. EXTREMELY DISAPPOINTING after having been a TMobile customer for 20+ years!
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December 2022 by Kelly Reinhardt
The employees are absolutely the rudest I have ever encountered. T-mobile online customer service is not much better. This can only mean one thing and that is the corporate heads don’t care about their customers. I was with sprint and must tell you this take over was a bad one.
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December 2022 by Michael Minervini
Very awesome experience.... Nick is the nicest most knowledgeable guy I have ever talked to at a mobile phone store period ??
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September 2022 by Brenda Martinez
Went in to T-Mobile in county line whit an issue with my bill and Paulie took care of me he was great resolve the issue right away very knowledgeable on everything would recommend anyone to go and he will take care of anything thank you paulie you were great.
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August 2022 by Andrew Licata
Walked in told them what phone I wanted. Sold me the phone and swapped all my old stuff to it. Had good conversation overall positive vibe. Had a few question, the swole guy with the beard (dont remember his name) did an excellent job answering any questions I had. Thanks guys.
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August 2022 by Christie Lumia
I must commend Clayton on his patience in resolving an issue, the quality of his time he invested is so appreciated. Much thanks
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May 2022 by Wendy McMahon Dill
Staff has been very helpful even when we changed our contract. Any issues I had, the staff was very kind and helpful. I am disabled and the 2 times I went inside the staff were helping others but they stopped what they were doing and got a chair for me. That alone deserves 5 stars!
