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April 2024 by Jennifer Dulmaine
I went to this UPS store because the one on Mariner Blvd. is awful. I found the employees at this one to be pleasant.. professional..and very helpful.I highly recommend people go to this store if they are looking for a more professional atmosphere with little to no waiting. It was worth driving the extra miles for me!
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March 2024 by Wendi Rode
UPS delivered to the wrong address and package was sent back to store. They would not ship again without me paying for shipping when they made the mistake and delivered to wrong address. Did not even apologize for THEIR mistake. Will not be using this facility.
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March 2024 by Jenaspah Pisca
Absolutely STELLAR Customer Care and Store Presentation in every single aspect of the UPS Shipping Experience! The Owners and Staff are genuinely observant upon every with their obvious intention to make the UPS process effortless and easy, seamless, smooth and pleasurable. Well done!! Thanks to All!!
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March 2024 by Z Carey
Great service! Had to have a number of fragile antique items shipped to Indiana after my mother passed away in Spring Hill. The house cleaner drop off a few boxes full of glassware and pottery and the wonderful folks at this store wrapped everything up and got it to me in two days. It took me five hours to unbubblewrap it all, which is a testament to how well it was packed. Really appreciate all the hard work!
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March 2024 by Deidra Kling
I only use this ups store because they’re so helpful and kind and really make all your shipping needs easy.
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March 2024 by Marco F. Ramos
Outstanding customer service, they always make you feel at home and for sure know how to treat every customer with care, plus it helps they have a solution for everything and work on different ideas to give you the best results.
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March 2024 by German A. Posada
On time with Quality Service
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March 2024 by Lori Alter
I have visited several times recently. Each time the person helping me was professionnal, kind, helpful and most imprtantly, patient as I couldn't always bring up the on my phone, the information that was needed.
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March 2024 by Sue Mahany
Excellent service
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March 2024 by Sebastian Carollo
Kaitlyn was absolutely amazing!!! My experience was 100 outta 100!!
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February 2024 by Melissa Adams
This store is amazing. The employees are so nice and helpful. I am so sick of the nasty attitudes of postal workers so I started coming here. I run a business and I ship things every day. This will now be the first place I come to. Thank you so much for being such a great part of my day.
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February 2024 by Christina Moore
Always a great experience here. Appreciate their kindness and support with shipping, package, and printing needs.
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February 2024 by Todd Caudill
I use this location very often and I will continue to do so. I often ship large and odd shaped boxes and The employees are always looking out for the customer and treat everyone with respect. The owner is extremely nice and helpful and i would recommend this store over any others around here.
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December 2023 by Gordon Appleton
I don’t go to the one a mile from my home anymore. I go out of my way about 8 miles for the very best UPS store and customer service. Their are amazing, quick, helpful and just always a pleasure to stop by and get the help I need.
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December 2023 by Ryan Russell
This store deserves every ounce of a five-star review. My wife and I live about a mile from the Mariner Blvd store but after 20 visits and all 20 being treated like absolute dirt, we finally decided to drive ten miles to the other side of town to store 5519, simply because the CS on Mariner was so miserable. We've been driving across town to visit this store for over a year now and I can't say enough. My wife has an amazon store and I ship / return at least 30 items a week. If I've visited once, I've visited 200 times, and EVERY SINGLE ENCOUNTER has been a pleasure. Every worker inside hustles, operates with a sense of urgency, polite, accommodating and generous. I can't tell you how many times Mariner Blvd would charge us $2 per piece of tape to re-secure a lose package that was already taped, and never once didn't charge us. On the contrary, 5519 has NEVER charged us. We don't take advantage, but it's not even a topic of conversation with 5519, they just take care of the customer, period. I can visualize 5 faces at 5519, and all five of them have treated me like gold, and have hustled, on every encounter. Happy to write this review, and happy to continue driving ten miles in the wrong direction, to receive the right treatment.Thank you, 5519!Ryan & Cassidy Russell
