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July 2023 by Nancy McCarthy
Love! Like family!
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July 2022 by danielle fritz
It's been some time since I've been to this office, like over 1 year. I really enjoy the changes in the front since my last visit. I discussed my insecurities in my pups socializing and they had me bring her to a separate room. My anxiety greatly reduced. Dr. Dave and the vet tech were wonderful. I really enjoyed my reintro to the practice.
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May 2022 by Rachel B.
My husband and I brought a brand new puppy for his health check up on a Thursday (as required by our breeder to ensure the health warranty on a $4500 dog). We both expressed concerns regarding rapid breathing and constant stooling that did not seem normal. We were told they were testing his stool. Our concerns were dismissed as routine puppy issues and his stool was "negative". By Sunday, our 8 week old puppy was stooling frank red blood, was lethargic and had labored breathing. I had to take him to the Urgent Vet that Sunday morning and when they asked for his symptoms over the phone- they said they needed to test for Giardia and Parvo. THANKFULLY the Urgent Vet on 54 has competent and caring staff since our puppy tested POSITIVE for Giardia and required fluids for his significant dehydration status in addition to the corresponding antibiotic/dewormer treatment required. The Clinic dismissed our feedback and couldn't care less about a potential fatal error they made. Thank you URGENT VET on SR 54 for saving our baby. SpringHill Animal clinic- you would be wise to review this case so you don't harm any more animals with careless practice. I'm disappointed at your lack of concern for an innocent puppy and will be using VCA San Francis for our 3 fur babies.
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February 2022 by Rosellen Jenkins
This is hands down the best veterinarian practice around. Dr Stacy has taken care of my Great Pyrenees so well for his whole life. He is just past 11 years old now, which is great from huge breed dog. He has always felt comfortable there, and they treat him like gold. I could never imagine going back to any of the vets I used in the past with my other dogs
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January 2022 by Linda Forrest
Outstanding Vet and officers staff so friendly. I bring my Shiba Inu and 3 cats their.
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September 2021 by Diane C.
In the past, I have given this Clinic five stars but, I can't with good conscious give Spring Hill Animal Clinic any stars! I have been going to this facility for more than 11 years. When it was just Drs. Stacy and David Wempe, I loved this veterinary clinic. They were both caring and knowledgeable. But, recently with the limited days the two owner/vets now see patients, the addition of more vets, the inception of the "curbside service", etc. I have become more and more disturbed with the service and professionalism my dogs and I receive here. Recently I have had two very disturbing encounters with office staff on the phone and "curbside". The most recent encounter was the most disturbing for me. I called for a follow-up appointment for my female who had been seen by Dr. Stacy. I was told Dr. Navarro would squeeze her in. I indicated that we could wait for an opening, squeezing wasn't necessary. They insisted Dr. Navarro was fine with this. While preparing to bring my female, my male jumped off of the bed and hurt his front leg. He was screaming and bearing no weight on it. I put him in the car with my female and headed to the clinic. When I arrived, I explained about my male and asked that the doctor at least palpate his leg to see if she thought it was broken or dislocated. After again being told that the doctor was squeezing my female in, I indicated that she was not an emergency and I felt my injured male was, so she need only see my male. She returned to the clinic. Upon her return to my car, she indicated that Dr. Navarro was way behind, would have to give my male a complete physical and was already doing me a favor seeing my female, etc. I couldn't understand why she needed to do a complete physical on my male he had been going to the Wempes for 7 years and he didn't need a physical. She insisted on the conditions outlined so, I told her I would free up Dr. Navarro's schedule a little and take both of my dogs elsewhere. I asked that either Dr. Stacy or Dr. Dave give me a call on Monday when they returned. So, I received no call from either Wempes. It's my guess emergencies don't matter anymore, nor do long time loyal patients at Spring Hill Animal Clinic. Thank God this wasn't a life or death emergency! This was the final straw that broke the camel's back, so to speak. I'm done!
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June 2021 by Catherine D.
I would not recommend this vet to anyone. The facility was nice an clean and the tech was very kind, but the vet was rude and condescending the moment she came in the room before we even said anything. She never answered my question about our cats. I am not sure she even likes cats. Worst vet we have every experienced. Not going back.
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May 2021 by John S.
A phenomenal animal clinic with great veterinarians. However, they need to allow their customers to enter their facility and be present for appointments with their pets. Covid as a reason is outdated now and gives the perception that this clinic doesn't want to deal with its customers. Please change so we don't have to find another vet.
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January 2021 by Miguel Nina
Spring Hill Animal Clinic on Anderson Snow RD. The staff and Dr's are very caring and compassionate with all of our fur babies.
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July 2020 by Rhina P.
I really liked our Vet Tech the first few times. The location is clean. Both vets we dealt with were very nice. They worked with us on the first visit to get us in that day. When I call for a refill they are fast and really good about helping me right away. They seemed really helpful. My only concern is we paid about $1600 for heart worm treatment but our dog is still coughing months later. I don't have tons of money so I am worried this course of treatment wasn't the best for our dog if it was unsuccessful.
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March 2020 by Tom D.
This place is awesome. Great people, very nice facilities. Staff is incredible. Best place around! A+++
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October 2019 by Jen H.
Moved my dogs here after losing faith in our previous vet that we had been going to for 10 years. I am so glad I did! Everyone is so welcoming, kind, and caring. They make a real effort to get to know the animals and you by name, which is really nice. The techs and doctors are knowledgeable, take their time, and never try to up-sell. I'm so glad I finally made the move!
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December 2018 by Kristen G.
Just moved from Chicago and our cat was super stressed out. We brought her here to Dr Dave and he fixed her right up! Very friendly and accommodating, they got us in within a few hours of me calling. This will be our new vet in our new home!!
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November 2018 by angie s.
The best vet office around!!!!! There so accommodating and compassionate. I've called several times last minute for appointments, and they have always worked it out for me. I'm so appreciative for all the staff there. Dr. Noyes is my vet for both of my fur babies. He is gentle, assertive, and only does what is necessary there is never an up-sell like some other vets I've had my animals go to in the past. They really do care! You always feel welcomed and I've recommended several neighbor's that now take their pets there and they love it.
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August 2018 by Robt T.
If you are looking for a 5 star Animal Clinic to take care of your pet(s), this is the place. We have benefited from their services for the last 15 yrs. Their professionalism, treatment, and care for your pets is the best. They truly care for your pet as if it were their own. Also their new facility is top notch. Cannot praise the clinic high enough especially during the last rough patch we had with our very sick dog, Their treatment and support will never be forgotten by us.
