Ann Taylor Factory Store is known for its helpful and friendly staff who assist customers in finding the right clothes. Shoppers appreciate the excellent service from associates like Sandy, Heather, and Molly, who go above and beyond to ensure customer satisfaction. The store offers a good variety of classic, high-quality clothing, including suits, coats, and pants, with options available both in-store and online. Customers often find that the staff helps them select styles that fit well and are flattering, making shopping a positive experience. The store tends to be busy, especially later in the day, so visiting earlier is recommended. Overall, Ann Taylor Factory Store provides a helpful, attentive shopping environment with helpful sales representatives.
I was shopping today for a suit and Sandy was such an amazing help! I totally felt like she had my best interest when she help me select styles that were flattering. She went over and beyond to make sure I was happy with my outfit.
March 2025
This is my favorite store, all the sale representatives are very nice and helpful, I always buy very classic clothes with excellent quality. They always help me to find clothes that fit me well and assist me to check out, thank you to all of them !!!
February 2025
Was just in this afternoon and Heather helped me try to find a pair of pants in my size. She was super helpful and even willing to order my size online for me with following up with a phone call. Great customer service, attentive and willing to assist me!! Thank you again!
