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May 2023 by Google user
Dalia is the best! My husband and I have banked at this branch for many years now and, always, without fail, she provides banking services with a professionalism that is not readily observable in other financial institutions. Personable, polite, and pleasant, and so very competent,she makes a trip to the bank a pleasure.
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May 2023 by Wanda Heite
Dalia is the best! My husband and I have banked at this branch for many years now and, always, without fail, she provides banking services with a professionalism that is not readily observable in other financial institutions. Personable, polite, and pleasant, and so very competent,she makes a trip to the bank a pleasure.
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September 2022 by Rebecca Collins
STAY AWAY! If I could give zero stars I would. I was a long term happy SunTrust customer that has now become disgusted with Truist Bank on MULTIPLE occasions after they bought out SunTrust (multiple problems in only 6 months). First was bill pay...I've always used Bill pay to pay my bills throughout the month, but Truist allowed one of the bill pay checks to be cashed days before the date on the check sending my account into overdraft. They sent the check too early. Did Truist care or take any accountability? Absolutely NOT! Second... My debit card was hacked. I contacted Truist within 24 hours and my debit card was cancelled due to fraud and a new card issued; however, Truist gave my new card info to a vendor for charging without my authorization. Again, no accountability. As I've been waiting for a call from the "elevation" to a supervisor for 12 days. My next call is to the National Consumer Financial Protection Bureau. I have given Truist the benefit of the doubt for the last time. THIS BANK DOES NOT WORK FOR YOU! YOU CANNOT TRUST THEM TO PROTECT YOUR MONEY!
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March 2022 by Jerry Grueser
The bank hold times are nuts, 10 min to 1 hour. I ordered a new card, but once it came in I was unable to active it. So back to the local branch to get cash and a temporary card. This is a horrible experience. I even had a operator ask if I had looked at the instructions before calling.
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May 2021 by Janet Mading
Mr. Robert and his staff are always so pleasant and helpful. It's always a pleasure to speak with them.
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June 2020 by Sharon
Everyone is Absolutely Wonderful here! They are Always there when I need them! I love that I can just call them up and they can help me over the phone too! I have been banking with BB&T a long time and wouldn't change it! Thank you to All that have Always been there for me! God Bless You All!
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April 2020 by Jeremy Lucero
I have came in there several times and the ladies at the front have always been so sweet and nice every time... Even on my bad days always top notch ?
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January 2019 by Mimi Roth
Delightful to work with the kind, welcoming teller. My transaction was done efficiently and effectively in a timely manner. I will go back when the need arises. We are from out of state. Thank you!
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March 2018 by Karen Galligan
Horrible bank, snooty employees, bad banking practices. NO customer satisfaction. Behind in technology, no professionalism. Don't put your money here, you will regret it.
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November 2017 by Ramon Notario
This branch is exceptional. Service with a smile, what more could you ask for.
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September 2017 by Scott N.
Alex Aguilar is the man!! The BB&T website completely sucks big bull testicles but I called a branch on a whim and got Alex Aguilar... Didn't think anything good was going to come of it but he completely surprised me and took care of absolutely all of my needs. Good JOB Alex, someone give this man a promotion!!
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August 2017 by Kristin Paul
Great customer service!
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June 2017 by Sunny L
Small but very friendly.
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August 2016 by Anita B.
Ron Gilenas at BB&T is the most grossly negligent loan officer I have ever seen - he approved our buyers for a loan they make too much money to qualify for, repeatedly gave misleading information about the status of their loan & possible closing dates, and caused us to extend our contract, causing everyone stress & costing us money! In the end, we ended up loosing the sale, and the house we we're trying to purchase! Instead of settling into a new home, we are back to square one.