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February 2024 by Willie Montalvo
Need more parking couldn't park on handicap people we're parking there with no handicap
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February 2024 by Alexis Combs
I looked at pretty much all the hotels in St Augustine and ended up very pleased choosing this one. It is walking distance to the Fountain of Youth (about 12 minutes) and the Old Jail. We took an Uber to the town but could’ve easily walked to there as well. This is one of the few hotels where you feel like all the employees actually care about their guests and go above and beyond to accommodate them. Highly recommend
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February 2024 by Aaron Prohaska
2/11 - 2/14/2024I hate giving a 3 star review but it's not a 4 star place. Nothing is majorly wrong it's just an economy hotel. I don't mind a good walk but it does take about 25-30 minutes to get to the historic district (it is close to the old jail and fountain of youth) but the name may imply to some that it's closer. The rooms are fine but bathrooms have a little mold or grime and just look used. The WiFi works pretty good so no issues there. The walls are thin, I could clearly hear conversations (and other activities) from our neighbors. I don't mind so much but I could see some being bothered. On a positive note, having the car charger has been great.I want to be clear, the staff have been super friendly and helpful. It's simply an older place and probably fine for any economy traveler.
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February 2024 by Robyn CM
FYI: This is not walking distance to the Historic District regardless of the name. The Best Western in the Historic area is called Best Western Bayfront, where all the restaurants are.
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January 2024 by Nanci Schwartz
Like many of the hotels in St. Augustine, the buildings are pretty old. However, it seems as though the owners have invested quite a bit in the renovation. The lobby is lovely and the rooms spacious. The property is on a very busy street but the street noise definitely wasn't noticeable after 11 p.m. It's about a mile or so from downtown. We used a ride service which was inexpensive, quick and convenient. I would definitely stay at this property again.
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January 2024 by Emily Moffatt
Nice size room, very updated. Friendly staff. Nice place for a pit stop. You have to pay an additional $10 parking fee. Breakfast was on point with coffee service.
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January 2024 by Jersey Girl
The hotel was nice, breakfast was great, staff were very friendly and helpful. The reason I give the room a 4 star is because there was no hooks in the bathroom to hang towels on, no closet, the iron was leaning against a wall with the blow dryer hanging from the leg if the ironing board. There is no closet and 1 hook in the room area. The 1st drawer out of 3 was filled with the iron and hangers. For the price I paid, I felt this was unexceptable, especially with 3 people in the room. And then the ashtray in the smoking section was completely full I called the office 2 days in a row to report it. Finally after the 2nd request, they notified the grounds keeper.
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January 2024 by Kim Qualls
Wonderful stay and Service We were met by Russell at the front desk he was professional and accommodating. We did not originally mark a special request for a first floor room but the staff worked diligently to provide for our needs. Virginia was also so very helpful in providing some information about sightseeing services “Lloyd was an exceptional choice in showing us around town for Festive of Lights. He also took us to our restaurant and back to hotel” Thank you Virginia for going above and beyond to make our stay the best! We will definitely be back and suggest to our family and friends! ⭐️⭐️⭐️⭐️⭐️Rooms: Clean, safe and adorable! Love the bathroom!Nearby activities: There is transportation available at a reasonable cost to dining options as well as downtown. Really close to all activities, maybe 20 minutes walk.
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January 2024 by Sharrie lee
Was a wonderful
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January 2024 by Virginia Knoll
Rooms: Newly renovated
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January 2024 by Kevin Nogues
Check the beds well, they leave dirty sheets and the floor, etc.
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December 2023 by Laura Gill
Great place, great staff. Very accommodating! Pet friendly, rooms clean and nice, good breakfast. We'll definitely return with our fur baby! We used the Scooter shuttle service to get to downtown and back which was great.Rooms: Clean, roomy, fridge and microwave in unit, no carpet which is perfect for pets.Nearby activities: Historical area under 2 miles away.Noteworthy details: Pet friendly, nice breakfast
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December 2023 by Sandra Rivera
Hotel itself was nice and very convenient. Great lication and breakfast included, parking on site.However charged for wrong amount for a day tour , never received refund.Recommended some guy LLoyd for a night tour and got robbed by the guy. He dropped us off at location with no tour, then the next day never showed up and stood us up. Very rude and refused to give refund. Definitely do not recommend! He is just all about the money and robbing people
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November 2023 by Candi Walker
The hotel staff was great! The room was clean and comfortable! The breakfast bar was amazing! The staff kept everything full and all hot items were just that! I highly recommend this location to anyone that is interested in visiting the attractions It was in a great location and has shuttle service to and fro the main tourist area I will stay here again when I return in February Thanks to all that made our stay fantasticRooms: Clean comfortableNearby activities: All of the attractions are walking distance to a shuttle stop and then someSafety: I felt very safe the parking lot was well lit and central to the roomsWalkability: It is right by the main parking garage to the welcome center and some attractionsFood & drinks: There were vending machines and working ice maker The breakfast bar was fantastic The coffee bar still had some options when we checked in
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November 2023 by Kristin Gonzalez
We had the best time celebrating our early 21yr anniversary! We loved our room! It was clean, very comfortable & the staff were so nice. We also loved your breakfast selections! Will definitely be back! Thank you all so much!
