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April 2024 by Chris Brillhart
Great ice cream at a great price. Definitely will be back!Parking: Parking is shared by all businesses in the plaza, parking is not in short supply.
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March 2024 by Christian Eidsmoe
I just tried Bruster's and it is excellent. The creamy ice cream is like home made! I had the "white turtle" hot fudge sundae. when other reviewers said that Bruster's doesn't skimp on toppings they were correct! lots of whipped cream and hot fudge, perfect size.
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February 2024 by Victoria Dritsos
Picture doesn't do cup of salted caramel ice cream justice because I had already eaten most of it... but my goodness, that was the best ice cream I've had in a long time. So smooth, creamy, tasty and salty. Why didn't I know about this chain? I shall return...
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January 2024 by James Heritage
Great
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November 2023 by Mayra L.
The girls you had working 11/22/23 at around 6PM/7PM were the absolute best! We are not from around the area and decided to bring our out of state family to St. Augustine. It was not a good day everything seemed to go wrong. Until we went into Bruster's & the Girls treated us with the most amazing service we had received all day at St. Augustine. They literally went above and beyond and we are truly grateful! The ice cream was delicious! & the brownies were soo good! Highly recommend! We all left happy
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October 2023 by Amanda
Me and hubby went here tonight and got banana split and they where great will be back to try other things and was great prices and the guy that waited on me was so nice and polite
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October 2023 by Eric Kinnaly
Went to this location at 8 pm 10/2/23 to find all the tables and chairs had been put away. Noticed there was an hour before closing so we pulled out a table and chairs so we could enjoy our ice cream. The employee informed us, with a disingenuous smile and passive aggressive tone, that the dining area was closed because high school students work there and have to be up early in the morning. Never mind that it wasn't even 8:30 yet and the store closes at 9 pm. The website does not state anything about the dining room or store closing early. I asked him how long it took him to put away the table and chairs ( 1 table and 4 chairs) He said "What?!" in a combative tone. I told him we would happily put back everything just the way we found it when we arrived. We were there maybe a total of 15-20 min. Plenty of time to put them back and still close and leave at a decent hour. Clear cut case of a terrible employee sacrificing customer service and experience for so little gain. My wife heard him call us an expletive to another customer as we were leaving the store. So classy. 2 stars only because the ice cream was good.
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August 2023 by DAVID HOGUE
Great customer service,Young man your grandma is proud of you.Young lady good luck in your new adventure.
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August 2023 by wanda Johnson
Tonight was our very first time ever eating at a brusters, we loved it! The 2 young men working tonight, was very respectful, helpful, greatattitudes and could tell they enjoy their job! I'm a manager myself, back home (tn) and it goes a long ways when you have employees like these 2 young men! Great service and great ice cream choices! The restaurant was very clean and great environment!
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July 2023 by Christine Polk
Best ice cream shop I have been to! The staff members are always friendly and always smile. They do an amazing job. The ice cream is delicious!
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July 2023 by Michael Smith
Good ice cream but great service!
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June 2023 by Nicole Ricketts
We watched the young lady counting cash (bills and coins) then go right to serving without washing her hands! So gross.
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June 2023 by Dabir
Only one lady working, super nice and was super fast with our orders.
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May 2023 by B L
The ice cream was great
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May 2023 by Marialuisa M.
Nice little ice cream shop. Stopped in today 5/2. Prices were a bit steep. I bought a double scoop on a waffle cone, a kids single scoop, and another scoop in a cup and paid $13.99. After on my way out I ordered a small strawberry shake; they were out of strawberry ice cream; so the young lady made vanilla ice cream with fresh strawberries. It was suffice, I also ordered a one scoop in a cup to go. & paid $10. The young girl was so sweet. No complaints there! Ice cream was also very good, creamy, and not overly sweet.
