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October 2023 by Kyle S.
Super fun when your kid needs medicine and for no obvious reasons they have the drive-through pharmacy closed. Meanwhile, they are clearly still working inside. Not a super good business practice to have a hand written sign, saying the drive-through is closed when directly next to it is the store/pharmacy hours. If I show up before the pharmacy is closed, you would think that I would be able to get the medicine for my child. Yes I could go inside but that's not the only service they offer and in this case the drive thru was most convenient with the sick kid. They probably dealt with this issue a lot during COVID so you would think that their pharmacy game was upped. The rest of the store operates at a normal level. But this pharmacy is whack. It's 2023. You can zoom with an online "doctor" and get a prescription but a billion dollar company can't figure out the drive thru pharmacy business.
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March 2023 by Scott Love
Rodney and the kind store front staff and pharmacy staff are the best. Five star experience every time. CVS Watson Road is the best!
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February 2023 by Grover S.
Today, I went to get my medication and arrive at 4:57 at the drive through window. I observed the Pharmacist shutting the window cage. I made eye contact with him and indicated it was not five as of yet. It ignored me and looked away. I did find out his name was Jim from the front counter staff. I have never had issues with the pharmacy staff until today. I do not want this to reflect on the other pharmacist. He and the staff has been above and beyond to help customers. I will be pulling my account from CVS unless I find that the other pharmacist is still working there if that's not the case I'm gone to another pharmacy. It should be noted that I gave a three to reflect the previous service I received. The new pharmacist does not deserve a number, maybe 0.
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February 2023 by Google user
Rodney and the kind store front staff and pharmacy staff are the best. Five star experience every time. CVS Watson Road is the best!
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January 2023 by James Kennedy
Good products. Good service.
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December 2022 by Charles R.
Ashlee in the pharmacy is the rudest employee I've encountered in my 57 years. I was inadvertently charged a $3.00 donation that I didn't want. Ashlee was rolling her eyes told me I was being a jerk. I Guess she doesn't realize as a consumer we have options.
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August 2020 by Jan D.
I prefer this pharmacy to any of the others I have tried in St. Augustine. The pharmacy employees have always been helpful and smiling.
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July 2019 by Patti W.
Manager Rodney is the nicest guy and always keeps a eye on his cashier's making sure they greet you when you arrive! Clerk Janice is nice too.
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April 2019 by Victoria Valbuena
Help a lot and mist have everything
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March 2019 by Jon W.
Pharmacist Kristen doesn't know how to count. It's a recurring issue. She even once said I could not refill my 28 day prescription yet because there were more than 28 days in the month. I understand people make mistakes but it's reoccurring with the same person. Furthermore, she refused to give me her supervisors name--a name I had to find out by calling a lobbyist for CVS. I have considered taking action in the past but I have decided to give her a break. It's clear some people are just not fit to be involved in the necessary medical care of others.
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June 2018 by Bryan W.
Rude employees ! I got screamed at by the lady at check out after waiting at the unattended register for about 15 minutes because I asked about a special advertised and didn't have a card. Wasn't worth being rude over !
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May 2017 by Sunny L
Nice helpful staff, clean. Pharmacy not the best. Newer store so you can find things easily. Great cosmetic selection.