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March 2024 by Judy Jucker
Had a very positive experience at the drive through to pick up mulch. Friendly fast service! ?. Thanks!
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November 2023 by Lorin S.
I bought a washer and dryer and had it delivered. The delivery crew is done be by an outside company not affiliated with Home Depot. At 6:30 in the morning an unmarked truck with two gangbangers pulled up. Tattoos, LONG wide dreadlocks and an attitude to match. "Yuh", "bruh", "we's" was how they spoke. I would never have these people in my neighborhood, let alone my house. And to top it off they installed my washer and dryer backward! Dryer was installed on the left side with a right opening door.How DARE Home Depot hire this a company to make deliveries! They're gonna get someone killed.
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November 2022 by Tommilee W.
Advertise products they don't have and once you get to the store they say "we don't have that item at that price but it got you to come in. No Truth In Advertising
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April 2022 by Lana D.
The associate that I work we d with is awesome! Stephen rocks! Bought a storm door and door glass insert.... He coordinated everything
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September 2021 by Jamal C.
Hubby and I are on the search for flooring for our Home. This is our 3rd stop. Home Depot had a great selection of waterproof laminate. However, everything was out of stock. I only have 3 stars because It takes 2-3 weeks for delivery.
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August 2021 by Troy R.
I visited the Saint Augustine Home Depot on a Saturday about 1 o'clock in the afternoon. I gathered what I needed and went to the contractor desk to do a phone charge for my company. The cashier was quite unhelpful and rude and didn't know how to help me. She flat out said that the contractor area closes at 3 o'clock for phone charges. Again it was 1 o'clock in the afternoon. She said she couldn't help me. Every time I have gone into the store, I can never find anyone knowledgeable to help me. The staff is always rude and they act like I am putting them out. Unfortunately it is the only Home Depot in my area. This store has the worst customer service of any establishment I've ever been in. I know Home Depot is not exactly known for their customer service, but this store takes it to a whole other level! I really hope corporate and the store manager see this review!
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June 2021 by Shay W.
Can not imagine better customer service than what I got from Joe today. Extremely helpful and knowledgeable.
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April 2021 by Brittany P.
My pretty little friends that WERE ON clearance LOVE LOVE LOOOVE and they look healthy and amazing. This store has amazing products and the service is always helpful. They teach me rather then shove it in my face. I'm there to grow my hobbies and learn so getting lost in there for hours is so worth it! The parking is scary since it's next to chic fila but once your in the store then the outside world is gone. My husband shouldn't worry about target he should stress Home Depot
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December 2020 by Vicki Bennett
Beautiful Christmas Trees and Poinsettia potted plants
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December 2020 by Anthony G.
I wish I could say this was a great experience but I've been to this location several times and every time it's the same thing. Barely any staff on the floor to help out. The cashiers are not very knowledgeable and seem to have a bit of an attitude. I will say the gentleman that tended to us by cutting wood for us was the only individual that was sweet and helpful. My original goal was to go in there for a bin and an hour later on- I got wood and brackets for the new shelves that I'm putting in the laundry room. A major pro is that the area did seem organized, clean and covid-minded. Loews for me is always a better choice when I can. If you can go there vs here then do it
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August 2020 by Bill Blankenship
Your cashier tried to steal .63 from me today, claiming there is a change shortage. I am posting this all over Facebook. I will never shop Home Depot again. I asked your male cashier if he really believed there is a coin shortage and he said no. You know there isn't. Vistar said I can have all the change I want. I will be checking with the sheriff tomorrow about putting up a picket line at your store letting people know you are stealing money. If you do this to thousands or even hundreds of people a day, you are bringing in thousands of dollars you don't even pay tax on.
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June 2020 by Amber DuBose
Home Depot in St. Augustine is about as clueless as it gets. Ordered a grill online, disassembled because I knew it wouldn’t fit it my car put together. Thought it was going to be quick, shove a box in my car & go. But now had to stand there for close to 30 minutes for someone to come take it apart enough to actually fit in the car. The girl doing the curbside is clueless & couldn’t figure out how to even pick up a grill to put it in the car. The guy they called to come help take it apart to fit it in the car was rude. Bent over right in front of my exhaust & then asked me to turn my car off when he could’ve just moved over two feet. Customer service is more than lacking at this store. Will never buy anything from them again.
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June 2020 by Billy Dean Baker
you have the same product and three different containers with three different SKU numbers you advertise three different prices but charge at Roche hut most expensive price then blame it on the fact that you don't know the difference of anything you don't even know what you're talking about but you cannot honor the fact that you overcharge or you false advertise worst company ever thank God loves come to saint Augustine
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May 2019 by Alfred Heindl
What can one say about the best department store in America
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June 2017 by Larry Mcguurel
Outstanding needed help with bugs and plant sprays. The people were right on it. They were great. Thanks
