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February 2024 by KayAnna A.
Such a cute shop with great finds! Cute clothes, accessories, and gifts. I came in for the delicious smelling soap. Was not disappointed. They had a large selection and a great deal too. Staff was very friendly and let me know all of the natural ingredients. I've been using my soaps and I can definitely say they are fantastic!
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October 2023 by Crystal O.
Oh the Gypsy Moon Closet is so cute- I adore this little hole in the wall shop- dresses, skirts and tops adorn the outside of the shop. There are two rooms- one filled to the brim with hand made soaps and such and the other, the size of a closet, full of more apparel. I picked out a lovely, flowy skirt to snag and grabbed a lip balm too. They do have a dressing room, but I knew the stetchy waist would fit- no problem. I could've bought 5 of her skirts- they were so cute! Service is sweet and friendly and the skirt was a decent price. I ended up swapping out my leggings for the skirt later that day as it warmed up and was complemented by numerous people on my skirt! Win Win
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October 2023 by Tonya Hoskins
Love this place. Visit everytime I'm in town. Have many unique pieces from this store.
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May 2023 by Gabriel Whitesides
A beautiful small shop with amazing products, definitely a place worth visiting!
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July 2022 by Melanie Oliveras
This boutique has such a beautiful line of sun dresses and clothing. Not sure if the lady working was the owner but she was so kind and extremely helpful. She picked some outfits that she thought would look the nicest and allowed me to take my time to try them on. Needless to say, I purchased 3 of the 4 she chose for me. Not only were the prices much more affordable then the other stores, but the help and sincere advise made me to want to keep shopping. I will definitely come back to shop when in St. Augustine.
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July 2022 by Casey Evans
Sometimes you should NOT SHOP LOCAL. I guess they never intend for items to be returned/ exchanged- even if you have been shopping Gypsy Moon FOR YEARS. Below is a review from someone else with the same experience, except they let this customer make an exchange- which they did not for me. The two ladies there today were exactly as this person described with personality issues & regard to customer service.Here is the other person's review:Terrible customer service & return policy was not stated on receipt. Receipt from yesterday does NOT say"no refunds". Today, told by manager that there are no refunds...only exchanges. Exchanged for soap & new receipt from today reads "no refunds".Not what you would expect from such a zen, sweet spot.
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June 2022 by Tara Hancock
The soaps are amazing! I am so glad we can order online!! I have emailed with them a couple times and they are great.
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June 2022 by V Brooks
Terrible customer service & return policy was not stated on receipt. Receipt from yesterday does NOT say"no refunds". Today, told by manager that there are no refunds...only exchanges. Exchanged for soap & new receipt from today reads "no refunds".
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May 2022 by V B.
Terrible customer service. Bought a bracelet yesterday and wished to return it. Receipt does not indicate that there is a "no refund" policy. Manager advised today that only exchanges are allowed. Today's receipt looks totally different from yesterday's and now has the "no refund" policy at the bottom. Manager should have honored the return.
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May 2022 by Coco G.
Terrible customer service. Bought a bracelet yesterday and wished to return it. Receipt does not indicate that there is a "no refund" policy. Manager advised today that only exchanges are allowed. Today's receipt looks totally different from yesterday's and now has the "no refund" policy at the bottom. Manager should have honored the return.
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November 2021 by Cayla B
Came here back in April and had a lovely experience. The soaps are amazing, and have won me over. It's a good thing I can order online! I had a good experience with a woman working there, so it is a shame to see how others have been treated.
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October 2021 by Brenda J.
Loved this store! This store has a variety of essential oils, soaps, bracelets, other organic items and clothing. When you visit the shops in St. Augustine this a place to stop in. The soaps create a pleasant aroma along with the essential oils. Interesting that you can add essential oils to the lava bead bracelet and smell the scent all day. I bought a bracelet and the wildflower essential oil. Looking forward to seeing how this works out. Also picked up an organic muscle rub for relaxation which is a gel made with menthol and essential oils. My daughter bought some casual pants. At checkout we received some free soap samples. With our next visit or shopping online we will check out more oils and the soaps.
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August 2021 by 2LOOPAS BUSINESS
Just got out of the store, and what a bad experience. I was ready to pay for two dresses and the lady on the register did not allowed me to pay. The excuse was that she was close already, yet other customers were there in the store ready to pay as well, and she was very nice to them, but to me.... I can't believe that she will denied me from buying. Is she thinks we are still living in the 1950’s that you were not allowed people from other nationalities or race to buy from the same store?As I a leaving the store, I gave the two dresses to a lady, and explained what happened, and she had a shocked face. Then I asked a guy that was opening and closing the front door if the manager was there so I could talk to them as he answered the store was privately own. I explained what happened and he basically closed the door in my face and said that he will tell his manager. I am a local resident of St. Augustine, and this was my fist time visiting this store and it will be my last time. I believe in Karma, so the same level of disrespect I received today from your employees, you will get it in return. I will make sure to share my experience with each of my clients, family members and friends.With no more to say... vayan con Dios y hasta nunca. El camino poco a poco se achica y menos clientela tendrán. Y por lo pronto verán como el éxito desvanece, porque no hay quien les respete, cuando no hay amor ni dignidad.
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August 2021 by Kathy Sanchez
Very rude cashier lady. Will never set foot in this store again. I will make sure ti share my experience with everyone that comes a visit us in St. Augustine. Please avoid this place.
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July 2021 by Angelica Blade
Just got out of the store, and what a bad experience. I was ready to pay for two dresses and the lady on the register did not allowed me to pay. The excuse was that she was close already, yet other customers were there in the store ready to pay as well, and she was very nice to them, but to me.... I can't believe that she will denied me from buying. Is she thinks we are still living in the 1950’s that you were not allowed people from other nationalities or race to buy from the same store? As I a leaving the store, I gave the two dresses to a lady, and explained what happened, and she had a shocked face. Then I asked a guy that was opening and closing the front door if the manager was there so I could talk to them as he answered the store was privately own. I explained what happened and he basically closed the door in my face and said that he will tell his manager. I am a local resident of St. Augustine, and this was my fist time visiting this store and it will be my last time. I believe in Karma, so the same level of disrespect I received today from your employees, you will get it in return. I will make sure to share my experience with each of my clients, family members and friends. With no more to say... vayan con Dios y hasta nunca. El camino poco a poco se achica y menos clientela tendrán. Y por lo pronto verán como el éxito desvanece, porque no hay quien les respete, cuando no hay amor ni dignidad. ?
