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February 2024 by Bruce & Virginia Springer
We were not impressed with the room. No couch. In the middle of the night I woke up with severe lower back pain because of the bed. Mattress needs to be replaced.
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February 2024 by Jason Bame
Hotel eh, it was under construction, open electrical outlets and the sink faucet moved around. But the staff, THE STAFF IS
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February 2024 by H Eljack
The most horrible IHG member so far. Charging 16$ per person for nasty breakfast. No coffe because no customers and the service lady told me to go outside and pickup the coffe by the lobby beacyse she will not be making fresh coffe because only few customers here!!!Literally food is staying overnight because no one will pay for this nonsense and thats what they will serve you!Sinks and shower all clogged up.Stay away unless major changes including work esthetics l.Food & drinks: Horrible Horrible Horrible and still you pay for it!
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February 2024 by Christopher Dillard
Nicest Holiday Inn I have ever seen, great bar and breakfast area. Huge area outside with a large lit pool and hot tub (wasn't working as of January 11, 2024). We had a suite on the 6th floor, 619, with a view of the pool and lake that you see in the photo. We had two beds and a pull out couch bed. The room had a sort of kitchen setup with cabinets, no utensils, but a large refrigerator. The bathroom had a hydrotherapy bathtub shower combo that was great for my back. There are also a lot of places to hangout with chairs and even two gazebos.Food & drinks: Bar on site
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February 2024 by jorge rivera
The hotel is clean, the beds are comfortable, and the service is excellent. It's my 2nd time staying here and will keep coming.
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February 2024 by Saravanan Baluchamy
Rooms: Breakfast has limited menu not like other Holiday Inn
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February 2024 by Paul Kelley
Screwed up my reservation. Still won’t refund my money after declining. The fact that I had a reservation through a third-party. had no place to sta. I booked six rooms that night and the sixth one wasn’t available, completely unresponsive.
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February 2024 by Fulanito Gonnagetu
Pam and Vanessa did a wonderful job in taking care of us at this location. Very warm welcome and very attentive to our needs. As a Diamond member I can tell you, We need more employees like these two ladies here , A great an asset to this hotel. Thank you.Room:410
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February 2024 by John Sims
Enjoyed the fitness center and amenities. Spacious rooms and great location....breakfast is a bit expensive....
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February 2024 by Joseph Ward
Phone out of service curtain not workingRooms: As stated phone not working curtain inoperable good view, if the curtains were working
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February 2024 by Jesse Toronto
DO NOT STAY HERE (Jan 2024) Craaazy Construction Noise 7am, Leaking Toilets through Floors!! Stayed here one night with wife and 2 kids. 7am on Saturday morning hammering on floor below began and didn't stop. Not just little hammering / alot! Floor shaking. Woke everyone up! We also had water on bathroom floor that we thought was from the shower the night before, but then when we were woken up by the construction point there was even more water all over the floor. While talking with the management for the second time before 8:00 a.m. about the noise, turns out you were told the bathroom above us with toilet overflowed and leaks through the ceiling all over into our bathroom. They decided not to tell us just hoping we wouldn't notice. We complained like but they said don't worry it's all taking care of and refuse to give any kind of a refund or even a discount for the construction noise at 7:00 a.m. waking us up in the overflowing toilet water ripping through the ceiling. The manager literally said it's okay you're checking out today and we're not giving you a refund. Unbelievable they would allow Construction at 7:00 a.m. and they wouldn't advise us that sewer water had been ripping through the ceiling into our unit,. If you value your sleep and your health do not stay at this hotel.
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January 2024 by Christopher Pallotta
Laundry didn’t work wasted my money and time front desk no help . Had no clean clothes to wear to business meeting next day . Hotel is dated and hallways in disrepair. Worst $250 we ever spent. YOU CAN HEAR PEOPLE COUGH IN NEXT ROOM . I swear a basic motel would have been better.
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December 2023 by Brandon Foreman
GO SOMEWHERE ELSE! Bathrooms are not nice..tub fixtures need to be replaced, tub is disgusting, had a mat to not slip that is all tore up and looks dirty. Carpet stained, couch stained. A room card holder for both cards was tucked under the pillow without cards in it so was the room even cleaned properly? Check in took a long time after reserving online and then they had issues with credit card machine and said a drunk guy fell on ( why has this not been replaced?) Thought breakfast was included like it says on website but they tried to charge me $16.95 for a basic continental breakfast. On top of everything else loud drunks outside at midnight and room was across from elevator that kept me up all night.The hotel did acknowledge and make it right after the stay
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November 2023 by John Brophy
The Holiday Inn ST Augustine Golf World was the worst hotel experience my wife and I ever had. They didn’t match the lowest online price, only gave us 1 water to share, put us in a room on a floor that was being totally renovated, room almost caught on fire when heat was put on. They then moved us to a room that did not have a king bed and when we checked out there was no coffee. The fellow Jason at the desk said they were out of cups and a delivery was expected later that day. DO NOT STAY AT THIS HOTEL. DUMP!!!Noteworthy details: Place is a dump. Worst ever hotel experience. DO NOT STAY AT THIS HOTEL.
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November 2023 by Martin Romero
The hotel features a seasonal outdoor pool, a whirlpool, a fitness center, a playground, and an 18-hole putting course. The hotel has two restaurants, two bars, and a cafe on site. Some suites have a hot tub and a lake view. The hotel is located adjacent to the world-famous World Golf Village Hall of Fame & Imax Theater, and has convenient access to the Slammer & Squire and King & Bear golf courses.The cost of staying at Holiday Inn World GolfVillage depends on the type of room, the date of booking, and the length of stay. According to the hotel’s website, the average nightly rate for a standard room with two queen beds is $118.15, while the average nightly rate for a premium room with one king bed and a sofa bed is $127.50. These rates are based on a check-in date of November 9, 2023 and a check-out date of November 10, 2023. The rates may vary depending on availability, demand, and special offers.
