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November 2023 by Mario D
Nice service but expensive
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July 2023 by Judy Jucker
I live locally, just havent visited in awhile and was pleasantly surprised with the clothes here. Lots of choices, fun dresses, t-shirts etc...Friendly service & fabulous pricing! Loved their clothes!
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March 2023 by Daniel Davie
Prices are a little too high the place is unorganized and so are the displays I’m not very friendly customer service or help
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August 2022 by Cathy Windish
I went to check out what's new at JCrew during tax free week in the sunshine state. As usual, great customer service and quality of clothes. My wardrobe got a boost today!
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June 2022 by J Randall
Very friendly staff. Clean store
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January 2022 by William Taylor
Well stocked, clean, great staff
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December 2021 by Jolinda Porfidio
The place was packed day after Thanksgiving. I was expecting great deals, J. Crew Factory did not deliver. Sort of a disappointment. Used to love shopping the day after Thanksgiving to scoop up the specials. Nothing doing here.
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August 2021 by Jarrett Bolin
Clean store good selection friendly staff
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October 2020 by Kimberly Poling
Very rude associates.
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December 2019 by GT W.
Several visits here over the years. Good quality items, good sale prices, and friendly staff. Consistently our first stop when visiting the St. Augustine outlet mall.
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December 2019 by Lauren S.
I love J. Crew and always find something I love. The outlet prices are very reasonable. This location is one of the best J. Crew stores I have visited. I do not visit as much as I would like but I go when I can. Every time I have walked into this store, I was greeted by a staff member. It always seems like the staff is busy and productive instead of standing around like other establishments. The staff is also very friendly and personable. I think every time I have been to the register, they have engaged in conversation. J. Crew used to have a punch card that only ran a couple months each year. Each time you visited, they would mark off your visit and after 3 visits, you received 20% off your next purchase. That was really cool but I only completed it once! They also have a student discount if you show them your student ID. That always helps me! The store is very clean and tidy. The music playing is always pleasant. I have rarely seen items out of place because the staff is usually walking around checking everything.
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May 2019 by siviaiz11
Staff here is AWESOME 😎ðŸ‘
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April 2019 by David Baird
Great customer service and willing to go that extra mile and I was really happy after hours of looking for the perfect sweater to wear on a trip .
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April 2019 by Mike
Nice place to shop
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March 2019 by Danielle S
Very kind staff and friendly! Also I scored a heavy wool winter coat originally $250 for $50. Best deal I've ever gotten!
