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November 2023 by Matt
Wonderful experience with Heather at Jack Hanania. Though I ultimately purchased from another dealer because they had the model I really wanted, Heather and her team were kind, helpful, and made a VERY fair offer without any haggling. She went above and beyond without the haggling typically associated with dealers. I will be back for my second vehicle.
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November 2023 by ANA PEREZ
Jesus Francoooo is amazing. He was very understanding and patient with my mother and I. He is bilingual and was able to assist us. He was able to answer all our questions and made us feel very welcomed. Thank you Jesus, for your dedication to provide a good service and patience. He was very knowledgeable and able to provide me with recommendations to find the best deal.
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November 2023 by Kya G
My fiance & I walked in with an old 2009 Honda Civic and were treated with such kindness and respect! Steve helped walk us through the leasing process for a new car and the amount of time it took for everything to get processed was very impressive. There was no pressure, everything felt natural and I'm very happy with my new 2024 Chevy Trax. I highly recommend their service to those in search of a new ride :) Thank you!
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November 2023 by Kristyne Dorian
I was so happy when I purchased my 2019 Chevy Equinox from you last year. Your sales person was great.Now I go to service my car there and it's terrible! A simple appointment to change oil and filters and $300 later my car rattles and they won't look at it without another appointment. And they are being so rude about it. My car was fine til it was touched there and no one is helping me fix it.Terrible!!!
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November 2023 by Susan Stryker
I would give them negative stars if I could. The Finance team, the sales lady and the GM tried to take advantage of a terrible situation with a single woman ( me). I wouldn't send my worst enemy to your dealership. I have worked for dealers for 20 plus years and NEVER dealt with a less professional, more delusional group of people.
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October 2023 by Herrick H. Smith
My wife scheduled a Saturday test drive between family activities. Dylan had helped narrow the search so when we arrived, the short list was waiting for us. His laid-back demeanor was very approachable and he helped us immensely. Dylan was upfront with details and straightforward with pricing information. I highly recommend reaching out to Dylan for help with your next purchase.
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October 2023 by Tamsin Long
Bought a new 2023 Chevy Suburban. Was very happy with the deal and sales process. Part of the deal was some aftermarket changes. It has been extremely frustrating to get them installed. Feel like we are getting the runaround. Kept calling to see if the items were in stock. Never called to tell me they were. Now I can’t get the person on the phone to schedule the install. Not happy
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October 2023 by Hector D.
Buyer beware. Avoid this car dealership like the plague and do not trust a word that they say. Like any dealership the prices on the vehicles are set for them to make money and i agree with that because nobody is going to work for free but the vehicle i bought did now work for what i wanted and i went back 4 months later to sell it back and they wanted to give me $30,000 less then what i bought it. i know cars loose value the day they leave the lot but 30k that's crazy.
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September 2023 by Virginia Sterry Balik
Thank you Matt for going above and beyond today! I truly appreciate how quickly my vehicle was in service and for offering the driver to help me get to where I needed while my vehicle was being repaired. We are a Military family and are very grateful for the exceptional customer service we received and great work backed by a warranty for our vehicle. I highly recommend using Matt in service at Jack Hanania Chevrolet.
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September 2023 by william norton
My name is Brenda Norton. Just wanted to leave a review about the service I had with Chevrolet Collision Center (Jack Hanania) on US1. The receptionist was very kind and helped me with checking my car in for service.The guy in the collision shop (Sean) did an excellent job on repairing my car. It looked like it did when I drove it off the car lot a year and a half ago. They cleaned the outside till "SHINNY" and the inside as well. So happy with the outcome. Would highly recommend this place for all your collision needs.Thanks everyone at the Collision Center!!! Sept. 2023
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September 2023 by Patrick Skahill
Heather my sales woman made the process fun and easy, and was willing to show me and look at as many trucks as I needed to ensure I got what I wanted. She made the experience fun! A very laid back pressure free place to buy a car
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September 2023 by James Miller
Every time our car is there something bad happens. Front end warranty work. Come back because someone sanded with a tool at window. Go back to get that fixed and bumper is loose.. from previous warranty work. Now over spray is all over. Not taking it to get fixed because something else will be wrong
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September 2023 by Ashlyn Scheff
I had a wonderful experience. Start to finish was. Myin was my sale associate. He was not pushy. Listened to my needs. We accomplished everything I was looking to accomplish. The entire team, from sales to finance really helped me out. I highly recommend this dealership.
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August 2023 by Deanna Pearce
Sales experience was a win but everything else has been a nightmare! We bought a used Suburban with an extended warranty. It was not cleaned prior to us driving it off the lot. We noticed issues with it right away and my husband tried to troubleshoot a few things and then we returned to the service department regarding the transmission and exhaust. Not only did the transmission feel off but it had an exhaust leak. We were able to get them to service both items at no cost to us. We have paperwork proving the work and them stating that the transmission was fine, and they flushed and put in new fluids. They also confirmed that the exhaust was fine. They took of the clamp and adjusted, and we were on our way. Several months later we still notice an exhaust leak and take it for another opinion and were told it had a hole in it! At that time, we had the exhaust welded by another company (at our cost) and called this dealer for reimbursement. To this day I've never heard from them about it! Now 2 years after buying the truck I'm out of town with our children and the transmission goes out on a major highway! I was able to safely get it to a dealership for repair but then comes the shady extended warranty that was sold to us.... They sent out an adjuster to see the damage and confirm they will cover the cost of the new transmission. But here's the shady part... they want to use their transmission (likely rebuilt) and won't cover the cost for the dealer to put one in that they have locally. I'm stranded with 4 kids out of town and the dealership was willing to have me back up and running in a couple of days, but the warranty company would not cover the cost. So, I had to get a rental car only to find out that I can't get one that goes one way. So, my husband rents a car from Jacksonville and comes over 6 hours to pick us up. This break down happened 7/16/23 and now 8/3/23 the dealership is just getting the transmission from the warranty company. I have been without my vehicle for way longer than I was led to believe when this warranty was sold to us by Jack Hanania Chevrolet.
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August 2023 by Ruth I
I had a great experience working with Jack Hanania Chevrolet! The staff was professional and extremely helpful and pleasant all around. I worked mostly with Cedric who was awesome in taking me through the process. He presented me with different options to ensure that I was satisfied with the vehicle of my choice.