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March 2024 by EK Hutch
A real shame when the business model is to push products you don’t need instead of offering honest advice to help you learn and solve your pool maintenance issues.I’m retired from the maintenance side of the industry and hear flat out lies while I wait to pay for my chorine.
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August 2023 by Keith Strickland
Lead me to the right stuff. And saved me money too.
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April 2023 by Patrick S
Went to this Leslie’s today and the manager (Ann F) tried to sell me Nophos. I politely told her that I’ve read that it’s not really important as long as the chemicals are balanced. She began to call me a flat earther because I believe everything I read online. So unprofessional. Definitely contacting the company about her.Oh and before I left she told me to read Leslie’s blog on phosphates….Like that wouldn’t be biased . I told her she was a great employee tho, pushing the companies sales pitch.
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March 2023 by Tim T.
Super disappointed with this company. They don't stand behind their products and when the product I bought broke (after less than a year) they told me it was all my fault. Not the product I paid hundreds of dollars for. No it was my fault. Entirely. The bad news is I feel ripped off but the (very) good news is I never have to spend another dollar of my hard earned money with this company. I'm done. Buyer beware.
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September 2022 by douglas Funkhouser
Ordered pool from in store and paid for it then went the order shipped they charged me again had to make more then 10 phone calls to clear up the matter to get my second payment refund. Then when pool installer showed up they was several pieces missing. Call corporate once again to get parts sent they would not send the parts overnight shipping so now I have to wait once again 7 days to get missing part. I will never never buy anything from this company. And the prices in there store for supplies are double the price you can buy at Home Depot for half the price. Never going to buy from them again and I will let everyone know how much trouble this place has been
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June 2022 by Jennifer Funkhouser
Ordered pool from in store and paid for it then went the order shipped they charged me again had to make more then 10 phone calls to clear up the matter to get my second payment refund. Then when pool installer showed up they was several pieces missing. Call corporate once again to get parts sent they would not send the parts overnight shipping so now I have to wait once again 7 days to get missing part. I will never never buy anything from this company. And the prices in there store for supplies are double the price you can buy at Home Depot for half the price. Never going to buy from them again and I will let everyone know how much trouble this place has been
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October 2021 by David Adams
Awesome prices for SH if you are in the pressure washing industry
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May 2021 by Russ Abstein
Has all your pool needs here and Ann is an expert in all things pool. She's not looking to over sell you but will make suggestions on things to buy and not waste your money on. If you need your water tested they are also experts and will give great recommendations. Give them you business if your locals.
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May 2021 by The Florida Family
Very clean and organized store. Chloe very knowledgeable. More pool supplies and equipment and other local pool stores.
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March 2021 by darren crosby
Horrible on ordering online, gives delivery dateon jacuzzi lid and way off on the delivery date and will not refund order...STAY AWAY!!!!
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January 2021 by Paul Stephens
The repair that was done on my spa pump was done incorrectly and so far they are refusing to address the problem. Have made repeated calls to get the problem fixed with no response.
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November 2020 by Kevin Bennett
Great place for all your pool supplies! Fair prices too
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September 2020 by Amy Hubbard
Price is moderate compared to Pinch A Penny but the service is sooo slow(20+ minutes to fill one jug), all employees seem like they are sleep walking, unless you are a local contractor or good ole boy that call the ladies sweetie and honey, then they jump right up to help. We have a pool service license and just found Gorman pool supplies is almost half the price of this location. The way they talk and treat me is very disrespectful, so obviously we will not be going back.
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August 2020 by Kay Gerhard
Friendly, experienced and perfect service and value.
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August 2020 by Sylvia M
I was extremely disappointed today at the Leslie's location in Saint Augustine I had a punch card for chlorine that was completed entitling me to a free jug of chlorine. The manager told me she wouldn't except the card that it had expired even though there was no experation date listed on the card. And further more there should be no experation on a punch card because purchases were already made in order to get the card completed to receive a free jug of chlorine. This was a scam created by a greedy company! I have been shopping at Leslie's for years and for the manager not to give me a bottle of chlorine shows she doesn't care about my loyalty, and now I don't care about Leslie's!