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March 2024 by Ryan Halligan
Highly recommended
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March 2024 by John Kemenosh
Recently found myself in need of a storage facility so I started shopping around. My first experience with Extra Space Storage (ESS) was with their call center. I ended up calling 2x and both experiences with different individuals was most pleasant and helpful. The following day I went to the ESS facility in St Augustine and was greeted by their manager on site, Julien. He was super informative and accommodating. My experience with ESS has been nothing but positive. The facility is clean, reasonable rates and fantastic service. What more could you ask for....
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March 2024 by Jess Miller
Made my transfer as easy as possible and they give 48 hours to transferOh how wonderful ?Thank you so much, it has made this move so much easier and convenient
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March 2024 by Geoff VH
Very professional service and management. Gave really helpful advice and guidance. Accommodated my timeline! Will say more after I close up at the end of summer
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March 2024 by Anne Davis
Good experience. Great little unit great price. Friendly staff.
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March 2024 by MaryAnn Coleman
I was calling various storage facilities in St. Augustine to inquire about a unit for my college student. Julien proactively called me and explained everything about the facility , unit and cost in full detail. We have not visited yet but so far, based on my experience with Julien over the phone , I have been very pleased with his customer service. I will write an additional review once we move in and see the unit in person as we are in Texas .
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March 2024 by Brian S
Friendly and respectful staff! Clean and secure!
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February 2024 by Art Mann
Have been using them for a family member’s storage for several years. After clearing out most of the stuff it was time to move to a smaller unit. They (Elena) was very helpful in doing that transaction.
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February 2024 by Shauncrea Fulwood
The entire process was done online and was so easy and hassle free. It took no time and once I arrived everything went smoothly.
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February 2024 by Judy Tittle
This was our first time bidding on an auctioned storage unit and the staff at this facility were absolutely wonderful. I was nervous when we got there but the staff made everything go smoothly.Thank you all so much for your assistance and patience. Would definitely recommend.
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February 2024 by Taylor Splane
Jaylen was extremely helpful and amazing to work with
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January 2024 by Victoria Lovaglio
Elena made renting super easy and she was very informative. Thanks so much
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January 2024 by Glenn Nergard
Great experience. Went out of their way to be helpful. The staff was outstanding, professional and really wanted to help us. We’re at another storage place and it felt like we were bothering them. Glad we came to this place, even if we had to drive a bit further.
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January 2024 by Ken Terry
I had a rental unit with this company for several years and they have always been very helpful in resolving any issues that I had with the unit or with the closeout bill when we ended the lease on the unit. If you need extra storage, this place is very good as it’s temperature controlled and it’s very well maintained. The staff are great as they have helped me with multiple questions that I had while renting with them, and were always courteous and very accommodating. KT
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January 2024 by Reid
The check in process was smooth and all my questions were answered, so the service here is excellent! Wish more organizations are as well prepared as Extra Space!