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November 2023 by Far Dizi
Terrible customer serviceBad attitude and !When opened the package noticed a 12” cutBrought it to exchange, but no go .Not going back. Don’t patronize that business.Went next door to coach and bought a beautiful bag .
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June 2023 by Farqua Carter
Very good customer service friendly staff and helpful with all my needs best hands down will definitely come back
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May 2023 by Sha'ron
Exchanged a birthday gift. Good customer service. Thank you!
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February 2023 by Joi Frame
went into the Michael Kors right off I-95 in St Augustine and had a great experience there, very good customer service, Erica and Caydence were a huge help with helping me pick out a Valentine’s Day gift as well! So thank you guys, keep it up!
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February 2023 by Merlita Jones
Not friendly atmosphere. Never even welcomed any customers. Five employee was on the phone the whole time. No one at the register and two people in the back laughing.
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October 2022 by Ramona Edwards
I have a Michael Kors purse and the strap keeps coming loose. Don't want another
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September 2022 by HerNuggets Est.2015
Walked into this store and it felt like I was at a "Funeral". I normally spend between $500 & up each time I go to Michael Kors. This was one of the "Worst" shopping experiences. Rude, watchful eyes with closed mouths. ? Came to shop coming from Atlanta,Ga.So disappointed!!!
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August 2022 by Dawn Stephens
VERY VERY poorly RUDE customer service. I purchased over $700.00 worth of hand bags and one started falling apart at the seam 2 months after purchased date. I brought it in to the store and supposedly there is no history of my purchase I made with a credit card. So therefore they couldn't exchange or return purse. WOULD NOT PURCHASE FROM THIS STORE EVER AGAIN ?
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August 2022 by Sonia Morgan
Great service. Got some great prices on a few beautiful purses.
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July 2022 by bhavana n
I got 3 handbags as gifts to my family! But my trip to hometown got cancelled so I came back after 20 days to return the bags and they give me no refund or let me exchange because bill got ‘Final Sale’ on it! As a commoner I have no idea what final sale is! they never told me it’s non-refundable when I bought it! They should make sure to tell customers what final sale is before selling these items! completely disappointed :/
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June 2022 by Rhonda Sourbeer
Store manager Erica lied to my face. I’ve spent thousands of dollars at this location and that’s the thanks I get as a customer. Oh and then, she calls me today to let me know about the Father’s Day sale on the 5th. No thanks!
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May 2022 by Dear Promises
I’ve recently visited this store I got a greeting which I appreciated BUT I noticed when I walked in no one told me about any sales or deals but I did notice that when other customers came into the store they were greeted told about the deals and were made to feel very special, as I proceeded to shop around I’m looking at the purses and one of the salesmen cut in front of me to show other customers the purses that I was browsing like I was invisible, it’s sad bc I love Michael kors. I have a whole room dedicated in my house for my Michael Kors collection but I know for sure I will NEVER return here for any of my products
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December 2021 by Elen Tucker
TERRIBLE MANAGER AND STAFF. RUDE. THEY WILL IGNORE YOU IF THEY FEEL LIKE YOU CANT AFFORD. I ENDED UP PURCHASING 8 BAGS TO THE ONLY PERSON WHO APRROACHED US(she is foreign)
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December 2021 by Annaliese Land
Excellent pricing and fantastic quality
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April 2021 by Lisa Samson
I work here and the environment and people are AMAZING!!
