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April 2024 by Wendy V.
Great product and superb installation by Jurgen Fana!! Love the quality and design of the bed. Thanks Murphy Bed Depot!!
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January 2024 by Randy P.
The installation is very complicated. We had to pay someone $3000 to put it together. It is great but very expensive when you add the installation costs. The company says they will help but when you call it is not an installer on the other end. You cannot use your own mattress either which ads even more to the price. Buyer beware.
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November 2023 by RoseAnna P.
Good selection. Upfront about the time it takes to receive product, though they could have communicated better about the exact arrival date. I was informed it would take 8-12 weeks, updated a few weeks out, but then it just showed up and we were lucky that someone happened to be home. It was very difficult to put together and instructions were not well written. Some parts were not labeled as the directions named them, and some parts were not the dimensions named. Videos helped some. It worked any way. It does take at least 2 people to put together. Overall I'm still very happy with the product in the end. It is exactly what I needed, I hope it holds up over the years.
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October 2023 by Denise Roberts
I was initially very excited about this murphy bed. The actual mechanism is very high quality, but the bookshelves and melamine are not. The melamine has been flaking off of the bed for a full month now. There are chips coming off of the bed and I have to vacuum daily even when it's not even being used or touched. I contacted customer service about this issue and they told me to cover the knicks with the white wax-like block that was included. Both the texture and color of the block do not match the bed.Another problem is that the bookshelves do not line up. A friend of mind commented that it looks wonky and cheap. When I contact customer service about this issue, they generally copy and paste segments of the assembly instructions which we had already carefully reviewed prior to reaching out to them. We have also had other issues, but the bottom line us I completely regret purchasing this bed because the quality is not worth the price, but to return it would be too expensive. I was also under the impression that the beds were made in the USA, but the boxes I received said made in China. If I could go back in time, I would have purchased either just the mechanism or a panel bed.
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September 2023 by Google user
I bought the queen system fie one of my clients and build the bed,needless to say it came out perfect,all the hardware came without damage,excellent customer service and they got it to me in 2 days ? I will definitely keep buying from them for a long time.
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August 2023 by Matthew Stafford
I am over the moon excited for my new Library bed and how it gives me the ability to have people over now even though 90%+ of the time I need the room to be my office.
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August 2023 by Jay Ugol
Every on site store visit or phone call with Jessica, Zac, or Aaron at Murphy Bed Depot was a very positive experience. They even went out of their way to schedule the installation by Pabloa during a time we would be in Florida. I would highly recommend Murphy Bed Depot because of their personal attention to our needs, their knowledge and advice, and the smoothness of the final installation.
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August 2023 by Dorothy A.
We wanted a Murphy Bed for our spare room and found a gorgeous unit that was functional for our needs. The installers were wonderful and gracious. It was definitely worth the money. I would recommend anyone looking for a Murphy Bed to look at The Murphy Bed Depot first!
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July 2023 by Rachel Gee
Excellent showroom and service. Super excited to finalize and order our Murphy Bed. In town from Midwest after seeing on great instagram page. They deliver to IL!
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July 2023 by Heather Benson
My murphy bed arrived damaged, absolutely unacceptable. Poor packaging and delivery. Would not recommend, looks cheap and poorly made.
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May 2023 by Paola Perez
We absolutely love our Murphy bed!! Great addition to the game room / guest room ☺️
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April 2023 by carol green
Murphy Bed Depot is awesome and I highly recommend them!! They are family owned and so personable. The installation was on time, professionally done and just cannot say enough good things about them!
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March 2023 by Linda B.
Great experience from initial contact with Jessica at the store (Phillips Hwy) to installation of the office Murphy bed. Excellent design & functionality of the Murphy bed / desk design. Added frame trim took the looks up a notch & worth it. Company manufactures their own product. Mattress they sell fits well, works with the storage into bed setup movement, & very comfortable-(confirmed by visiting guest.). Installers took time to work with us on placement in the room, explained anchoring the piece/stability & then how-to of putting bed away & setting up desk & vice-versa. Looks great.Appreciate your company's high standards reflected in your workmanship. Best addition to our townhome!Linda
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March 2023 by Ken Kelly
Delivery was early and as scheduled with Fedex Frieght. I found the installation video with some references to paper instructions most helpful. The lower kick plate was too high with carpet....but mounting forward flush to front worked better. That was covered with base board trim anyway. Installed my own trim kit and spacers for wall to wall fit. Very happy with product.
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February 2023 by Rebecca Scales
If you were ever thinking about getting a murphy bed, run to Murphy Bed Depot!!! Jessica and the whole team were wonderful to work with. They helped us make decisions that were right for our new home. We bought 2 different styles of Murphy Beds and we could not be more pleased. The quality is fantastic and the attention to detail during the installations was so appreciated. This is a family business and the minute you walk into the showroom you feel like you're in great hands. Thank you all so much for welcoming us so warmly and helping us make the right decisions for our household. We're so very grateful!!!!
