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November 2025 by Minh Tran (MinhSL)
Rich is a professional and with years of experience. I had confidence with his advice. Helped me out with what I was looking for!
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October 2025 by Stephen Rutland
I had one of the worst experiences at this store the person in the gray shirt that was trying, but failing to assist me was extremely disrespectful and rude. A lot of hateful evil remarks. I went in there to get some liquid chlorine. I was trying to tell the person what I was told by somebody that buys it all the time the amount and explained to her what the person told me that they are charged one of her comments was “are you OK“ and then look at everybody else and started laughing at me first time customer walking into a place like that I will never step foot in this place again the worst experience I have had. Why would you treat a brand new customer that way?
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September 2025 by Nancy Cabrera
Love the staff at Pinch a Penny for all their hard work in getting me all trained on our pool maintenance. Appreciate you all!
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September 2025 by Renee Murphy
Great pool place
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September 2024 by Shari Prior
Very rude management They set up the pool equipment wrong, another company had to fix it because they refused too. Take my advice! Stay away from these thugs!
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August 2024 by Frederick Grassie
One male employee is not very nice.
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July 2024 by Gbm 2508
Staff are extremely knowledgeable and friendly
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July 2024 by Hugo Mendoza
The worst store in Saint Augustine they could ever be the manager and employees are very rude. They do not help anybody and they’re just lazy.
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April 2024 by Chuck Crowther
Always so very helpful!
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April 2024 by EK Hutch
Had a pump replacement last year and miscellaneous service calls since. All handled promptly. Roseanne is a delight to work with, excellent customer service!!!
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March 2024 by Dallas Shumaker
I'm not sure how many pennies get pinched in there, but my Kuzzi looks crystal!
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February 2024 by charles austin
It's a great place to get water balanced and to get all your pool supplies
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February 2024 by Michelle Matthews
This group has been a lifesaver for me. I opened a Airbnb June 2023 my pump went out, I purchased a heater, and now my motherboard has gone out, they were on it. I will use no other company. I love them.Thank you guys for always being there for my desperate needs. ❤️
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January 2024 by Marcella Holton
They are always so helpful and knowledgeable every time we go in there.
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November 2023 by Neil Eastman
Be careful! I made the mistake of accepting a verbal estimate of $155 for a 1-hour landscape lighting project (and it took less than 1 hour, and I supplied all the materials) and they billed my credit card for $195 with no written invoice showing why the cost difference. Over the phone they just said that that is just what they charge.
