The Polo Ralph Lauren Factory Store offers a wide selection of timeless styles and new arrivals for men, women, and kids. Featuring the brand's iconic Polo shirts and fine leather goods, shoppers can discover a high-quality assortment of pieces that embody the Polo lifestyle of comfort and authenticity. The staff is welcoming, with visitors reporting a pleasant shopping experience and helpful assistance. However, some customers have expressed disappointment with the lack of significant discounts compared to regular retail stores, questioning the purpose of the outlet location. Overall, the Polo Ralph Lauren Factory Store provides a curated selection of the brand's products, though the pricing may not always align with the typical outlet shopping experience.
Thank you to all of the team at the St. Augustine store. We had a wonderful shopping experience, and thank you for helping us over the phone this week with an issue we had with our receipt. Travis, Claudia, Mariz (who I spoke on the phone to, I think), thank you! <3
November 2025
Not sure what her name was. I think it was Lily. My wife and Nick came. She literally went in the back and pulled out all the stuff for my trips to the Turks in Geico and closing. I’ve never had such Customer Service. Also, there was another gentleman assisted me also I got to say who’s ever running the store well done... read full comment
September 2025
They have tons of selection and staff!! I never felt rushed and was welcomed with a smile and warm greeting from Claudia. Nice place to shop.
