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December 2023 by Paul B
Polo Ralph Lauren, come on its an outlet store. No clothing sales just on blankets and coffee mugs.Really such a disappointment but I will say I was greated when I entered and thanked when I left, (empty handed)Displayed well, clean, well staffed but on a Saturday 2 weeks before Christmas and it was Crickets inside!
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November 2023 by Ferome Brown
My favorite spot to go to. This is all I wear love the polo outlet.
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November 2023 by Mamie Kirkland
My husband and I both shop this brand all over the world. This location is a 40 min drive for us. As of today we will no long shop here. My husband was followed around the entire store. I was in the dressing room for not even 5 minutes and a lady bagging in the door. I then asked what is going on and why are we being followed? She then said that they’ve had three shoplifters in the last month. I said lady my husband and I comes here on the regular and spends at least $700 to $900 each. Not to mention online and other locations. She said she’s just trying to help. Help me when I need it. Don’t watch me or walk behind me as I’m trying to shop. They are also putting alarm tags on $110 polo shirts and Based on my experience... Every time you wash the shirts the holes get bigger and bigger over time. This was the worst and most uncomfortable shopping experience in my life. The help did not feel genuine like it has in the past. Also, this location doesn’t get the latest styles because it’s not as popular as bigger cities. Keep you money and wait until you go to a bigger city to shop. Trust me you will see the difference.Respectfully,You Lost A Loyal Customer
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October 2023 by keyna mills
The store associates clearly do not care for African American customers. There were 6 Caucasian employees working the floor and all of them looked us dead in the face and didn’t speak. We were in the store for 15 minutes watching them have conversations about Halloween costumes and changing displays without acknowledging us. It was clearly the color of our skin because soon as an Asian man walked in they spoke to him. I have been in many Ralph Lauren stores and have never received this kind of service. I really hate my son found items he liked because I would not have made a purchase and given them sales revenue at this store. They all need to be fired for discrimination. It makes the brand look disgusting. You’re better off driving to orlando before supporting this location.
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October 2023 by Andrea Berry
My family visited this store today 9/30/2023 and the service was horrible. We walked in and 2 employees were engaged in a conversation at the front door and did not speak. No one asked if we needed help. However, we were followed around. If my son didn't find what he wanted I would not have purchased anything. This is the only reason why I gave 2 stars. I despise spending my hard earned money at places with terrible service. Just because I don't look like what you're "used" too doesn't mean you can treat me like a nobody!!!!
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October 2023 by Monte
Not bad...decent selection. Customer service could stand to be better...Not very friendly
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September 2023 by WeeWonder Miller
The Ralph Lauren is a distinguished and classy line of clothing. I wish more items were made in Guatemala; they appear to provide better quality. The items made in China and Vietnam fit so much differently and lesser quality. For instance, men's Polo shirts come from various countries. The Polo's from China are slightly thinner material and shorter sleeves, Polo's from Indonesia are slightly longer, perfect for the taller person. My boyfriend tried various polos from other countries, and this was the result from those fittings, this was not our first observation.This also applies to the better department stores that also carry RL. As far as the store itself, store is clean and organized, customer service is over the top and sales are great.
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September 2023 by M.Louise Miller
The Ralph Lauren is a distinguished and classy line of clothing. I wish more items were made in Guatemala; they appear to provide better quality. The items made in China and Vietnam fit so much differently and lesser quality. For instance, men's Polo shirts come from various countries. The Polo's from China are slightly thinner material and shorter sleeves, Polo's from Indonesia are slightly longer, perfect for the taller person. My boyfriend tried various polos from other countries, and this was the result from those fittings, this was not our first observation.This also applies to the better department stores that also carry RL. As far as the store itself, store is clean and organized, customer service is over the top and sales are great.
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August 2023 by liz bunz
They have some very good deals for the big and tall men. The was is reasonable for what we got.
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July 2023 by Dave O.
I used to get most of my work polo shirts and my classier play time t-shirts here for MANY YEARS. Today, I walked in with my sons and was absolutely shocked! I remember buying polo shirts for around $25 each at this store a very short time ago. The polo shirts yesterday were listed at $110.- each. I guess they forgot they are an outlet store??? I was told that with the 30% sale price and a member's discount, the price would be about $55- each. That was the ticket price before our new Brandon Inspired Economy. The store to the right of the Polo store still has a great selection with outlet type discounts.
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June 2023 by Kurt Peterson
Nice store but not many items caught my eye. Just a lot of iron ons and plain designs.
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June 2023 by Mozart lupe
In the past Ralph Lauren was good but right now their prices are freaking ridiculous do they understand that you sweat in that shirt that you're about to pay $170 for it, you don't keep it forever ridiculous
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April 2023 by James UpChurch
They have a decent selection and have ok prices!
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February 2023 by Flowers
This store has become over employed with ghetto like employees and behavior. They sit behind the cashier check out station gossiping, cursing and laughing unprofessionally. I miss the old shopping experience here.
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January 2023 by melfuhr
Nice clean store. Courteous staff. Cashier forgot our discount they offered even after acknowledging to us. We then had to wait for a a manager to correct it. Which they did. Just wished the original cashier had paid attention and we hadn't had to get in line again. We do appreciate the military discount! A lot of places don't offer that.
