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March 2024 by Elliot
Car broke down after filling up gas, wouldn’t start. Someone tried to jump us off but it wouldn’t work. Called Bozard quick lane and a worker, Preston tested our battery, battery was good. Then we tried starting it again, and it miraculously worked. Followed the worker to quick lane, Kevin Melvin helped us so much and got us fixed up as quick as possible, offered a complimentary wash, didn’t try to sell us anything we didn’t need and was very nice. I’m sad I don’t live here to get this great service with all of my car problems. Highly recommend.
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March 2024 by andrew mosedale
Solid experience. Parts delayed and they took care of me with a little off the top for my time. Very polite.
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February 2024 by Fran Seawright
My car was towed in for service. I asked the tow truck driver to deliver my car to the Quick Lane. Evidently he took it to Lincoln. I advised the Quick Lane that my car was on the way via tow truck. Lincoln did not bother to find out why my car was there and the Quick Lane did not attempt to locate my car until I called to see if the service had been completed.
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February 2024 by Charles Pettit
100000 mile service.
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February 2024 by Nick Tracy
Great service, awesome and very friendly staff! Priced a bit higher than I expected, but they did price match competitors tires. Knocked off one star because there’s no way to reach them directly - you always get routed to Bozard Ford who have to transfer you to them.
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February 2024 by Ryan Goodwin
Coming up on 5 years with Bozard Ford and I have been very happy with their entire operation. Good service is rare today and Bozard is better than good! Recently, had work done on my truck and my advisor Liz was first class. Liz and the team took care of my vehicle like their own. Highly recommend!
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January 2024 by Betsy Regina
James Mongelli was very responsive and kind . He acted quickly and professionally and I appreciate his help getting my situation resolved.
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December 2023 by Rick W
This was my first time using Bozard Ford and it was absolutely fantastic! Stuart was my service advisor and he was awesome but the entire process was excellent. From the ladies on the phone who scheduled my appointment to Stuart to the comfy lounge, everything was terrific! The price was also more than fair.Thanks Bozard, I'm looking forward to a long happy relationship with you all.Take Care and Happy Fording ?Rick W
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October 2023 by Brett Utley
I take my work (fleet) vehicle here for service. It's always a quick and painless experience. Anna and Stephanie are amazing and always take care of whatever I need done.
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October 2023 by Matthew Turner
Great customer service even for a GMC owner. Just needed some air in the rear tires in a dually. Brandon, the service tech took care of it for me right away, no hassle. This may be our new go to for quick service needs. Truly appreciate the immediate willingness to help and get me on my way.
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October 2023 by Chris Smith
If you own a Ford it's a great place to go as they are attached to the dealership next to them. Knowledgeable and reasonably fast. Not particularly expensive either.
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August 2023 by Ken Miley Jr.
This place NEVER keeps to a time estimate. If they'd just give you WORST case scenario it wouldn't be so bad. I was told 1.5 hours for an oil change so we went and had some food at Ford Garage, looked around at new cars on the lot, then got back an hour and a half later to find half the bays in the shop empty and my truck still hadn't been touched. I had things to do so I asked for my keys back. I'm fully capable of changing oil myself and it looks like I'll have to do just that from now on. And let's not forget they charge criminal prices for the oil change already, the least they could do is honor their time frame. I didn't get a sorry or anything. Won't be back.
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August 2023 by Lazina Tarin Johnson
On vacation and the rental car had a little flap on the bottom the car that came loose a little and was dragging when driving and making awful noise. Stopped by here and they took 5 mins to took care of it and did it with a smile! Kind and fast service. Please support their generous customer service with your visits. ❤
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August 2023 by Kuba T
If I could give to this auto center a 10 star review I would! Highly recommend, very honest and reasonable. I won’t be taking my vehicles anywhere else besides here! I travel all over the country and I’ve never seen anything better I promise.
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May 2023 by Melissa G.
Robert was a huge help to us putting our spare on. It's not often you run into awesome employees like Robert!
