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November 2023 by Alma Ceballos
My initial call was handled very well and very professional. They were able to fit me in well in advance of what the dealership had quoted me. They were able to give a quote and work on my car the next day. Additionally they have a hospitality van driven by a super nice gentleman that was a total delight to talk to. Goodbye dealership, hello Sergeant’s. I will use them from now on.Services: Auto brake repair
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October 2023 by Eric Flanagan
I've been turning my own wrenches for almost 20 years now, but an electrical dilemma in my 07 Pontiac Grand Prix GXP got the better of me so I brought her to Sargeants (repeat customer). I have to be honest I was expecting the phone call saying they'd given up but that call never came. My GXP does NOT play nicely when needing mechanical work, but Laura & crew at Sargeants, including Mr Pontiac (not real name of course) knocked it and got her back to me! Finally, not sure what tricks they used but she has NEVER run as fast and strong as she does now! My hat is off to you, thank you truly for taking care of my baby! You guys ROCK. Highly recommend. Special thank you to Laura for keeping a smile, staying upbeat and keeping me positive!Service: Electrical repair
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October 2023 by Jane Webster
They were great. Explained everything fully, friendly and professional. Went above and beyond. We experienced car trouble same day after we picked up our car. It was almost closing time, they took the call. She had some questions and in the end called and scheduled a tow for us! She (Laura?) was wonderful! I cannot recommend them enough!!!Service: Auto brake repair
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October 2023 by Judy C
What a well-run shop. First experience there and happy to know who to go to now! We presented them with a kind of weird request for my VW that other shops said No to. They did it accurately, quickly and it's working fine! They saved me a lot of money. Polite friendly staff, easy to schedule with and I trust them. Thanks Sargeant!
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September 2023 by Kim Brown
I've been using Sargeant for over 10 years. They're honest, quick, and reliable. I called when my car was going completely haywire and Laura was able to gather enough information over the phone to tell me what to do to keep me from damaging my car further. I can't recommend them enough!
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September 2023 by Janine Tarello
I am so totally satisfied with Sargeant Service Center. I was a visitor to St. Augustine and my air conditioning in my car had stopped working. When I contacted Sargeant Kevin was so very helpful and told me to bring the car in. I only had a few days to leave the car in their very capable hands. Kevin contacted me every day to keep me informed of the progress and explained what was being done. The repairs were completed by the time of my departure and my car is completely repaired. I strongly recommend Sargeant for their honesty and integrity!
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September 2023 by Deborah Richards
Excellent service experience! I called on Tuesday to get an appointment and Kevin was able to get me in on Thursday. I had already purchased the rear axles that I needed replaced and Kevin was fine with me bringing my own parts. The tech replaced the axles in less time than I expected and I had my car back in a day. And the shuttle service was very helpful. The shuttle driver was very nice as well. Overall great experience from start to finish. I will definitely return for future service on my cars. Thank you!
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September 2023 by Marcy Burnham
I had to have my car towed into Sargeant Service Center after hours on a Sunday. We spoke to the technicians on Monday after they had diagnosed the issue. From there, they got busy getting my car repaired! We picked up the car on Wednesday afternoon—days sooner than expected. I can’t say enough about the thorough inspection/diagnosis, quick service, and excellent communication!
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September 2023 by Christopher Cosmato
My family and I have been going to Sargeant Service Center for years and there is a reason why we continue to return. They are always incredibly friendly, patient, communicative, and reasonable. The same core group of employees has been there for a long time and I don’t even think I’ve ever seen one of them in a bad mood haha. I had some significant work done to my vehicle earlier this week and it has driven great ever since, as I’ve come to expect. I would recommend Sargeant to anyone in St Aug or the surrounding areas.
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August 2023 by Brad Woodcock
Great experience from start to finish. Adam explained how the procedure for running complete diagnostics and performing a "checkup" on my old convertible. He then called several times to discuss the findings with options for service. Quite a few maintenance items were taken care of along with the initial intended major repair and all to a very reasonable price at pick up time I am extremely picky about all my vehicles and I am very satisfied with Sargeants and Adam, my service advisor. The 45 minute trip from my house to get there was/is well worth the peace of mind knowing that quality of work and care for my car is what I will receive. I. highly recommend Sargeants.Services: General repairs & maintenance
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August 2023 by Sylvia Sepulveda
Great shuttle service to and from work while my brakes were repaired. Amazing warranty for repair anywhere in the country over the next 2 years. Complete explanation before and after work done. Great price! Top quality parts and service with a smile!!Service: Auto brake replacement
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July 2023 by Kayla E.
Do NOT take your car to this shop if you have a newer car with a computer system. They messed up my navigation system and now I cannot use my car properly. I took it back for them to fix and they refused to fix it/didn't know how to. Would NOT recommend.
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July 2023 by clayton pershing
This outfit has been servicing my 1998 F 150 Lariat for many years. My most recent visit they serviced my factory air, and it now blows icy cold. I also had my top ball joints replaced. It now steers perfectly, with no steering wheel play. Life is good. Thanks again, ya'all are awesome.Services: Air & cabin filter replacement
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July 2023 by Rob Hamilton
Wonderful first time experience with Sargeant. They got me in next day for A/C service. Very friendly staff. Transported me home in their shuttle while I waited. Explained everything very clearly. My truck now blows cold air. Will definitely use Sargeant again!Service: Auto A/C recharge
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July 2023 by Matthew Hallman
Ever since I received my license I’ve been taking my car to sargeants. I can say for certain that, unless they close, I plan to continue to take my car here. They’ve never done me wrong and have an excellent group of folks working on cars and with the customers.Services: General repairs & maintenance
