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October 2022 by dennis benson
My computer recently died and Jim went the extra mile to get me back up and running. He saved my data and transferred the data onto my computer and kept me up to date on the progress of job throughout. Recommend highly.
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July 2021 by Anto Wangash
Hello My Brothers And Sisters
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June 2021 by Robert F Pappaceno, jr
Terrible hours
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December 2020 by M.E. Wilson
Several months ago my laptop went on the fritz and became unusable. Service Pros USA diagnosed and fixed the problem and it has been working great ever since. Highly recommend for computer repairs.
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August 2020 by Joe Frantz
Awesome staff and awesome customer service!!
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July 2020 by David Wilson
My Wife’s company uses Service Pros USA. They always do a extremely professional job. And they are locally owned and run
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July 2020 by Jay Kane
Great job on shirts for the MS Walk
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May 2020 by Priyanka R.
In a world where you can be anything, be kind. Meeting Jim from ServicePros USA was one of those experiences where you feel like you've known him forever. His approachable warm demeanor immediately puts you at ease when you are freaking out because your MacBook crashed out of nowhere in the middle of your masters assignment. Ever get a folder with a question mark on it on your MacBook and went into panic mode? After a quick google search, ServicePros USA came up, so I reached out.Speaking to him on the phone, you immediately know he knows what he's talking about, but not in a self-assured way. He takes the time to explain what he means, and that means a lot coming from a woman who thinks the perfect fix is restarting her computer. Within 24 hours of dropping it off, Jim did a system check. Although not fixable, it delivered the information well, and talked me through options. As a student, I appreciated his candor and his understanding and not charging for a diagnosis with all the stresses of coronavirus, it was a moment of brightness and kindness in a stressful world. All I can say is Jim, thank you, and I hope I can repay your kindness one day. If you are in the area, visit Jim at ServicePros USA - he is hands down THE BEST! (I did visit another store before, and was charged, and had a bad experience, so trust me!) Leave the fate of your device in Jim's hands and you'll be glad you did.
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May 2020 by INK! Investing in Kids
Service Pros USA Computer Repair & Service has gone above and beyond for INK! (Investing in Kids). Their support allows us to provide innovative programs and classroom resources to promote the academic success of our local public students. Thank You Service Pros USA Computer Repair & Service for being INK!credible as the face of education continues to evolve you are there to make our foundation strong for those that need it the most!
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April 2020 by Cheryl Cole
I wanted to recommend this computer repair shop in St Augustine. I regret I didn’t ask the person’s name, but he was very helpful in answering a few questions for me while on the phone. He listened intently and gave me a couple things to try in troubleshooting after we got off the phone. It solved my immediate issue. I have a different laptop that I’ll need for him to diagnose in the future and the fee he quoted is very reasonable.
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August 2019 by Jeff Jenkins
Fast, efficient, professional, courteous, knowledgeable. Look no further for help with your computer repairs. Service Pros USA is the best in St Augustine.
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November 2018 by T
Amazing high quality service! Professional demeanor. Chewy’s a cute mascot! Highly recommend!
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September 2018 by Jerry Morgan
We've been using Service Pros for about 10 years now. I would highly recommend them!
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May 2018 by Huong Luong
Amazing high quality service! Professional demeanor. Chewy's a cute mascot! Highly recommend!
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March 2018 by Love Child
Customer service and expertise! I was having an issue with my personal pc. Jim not only fixed the issue(debris), but he gave me a recommendation on the most efficient and cost effective path forward with my computer. I really appreciate his thoroughness and honesty. Thanks :)
