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February 2024 by SHERRY Peck
The owner/ manager is incredible! He is friendly, great memory and always welcoming.
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January 2024 by Sheila Furlong
I recently attempted to ship a ream or bundle of flat boxes. Ken the owner made me feel like I was a fool. He actually laughed at me. I left his store & went to actual UPS...not a UPS store. They were glad to help me and ship my package. Probably for half the cost.
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December 2023 by Morgan Dairyhammer
The epitome of proffesionalism.
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December 2023 by Dianne Norquist
So I have been using this UPS store for the last two to three years and I have never ever in my life met people so genuinely kind, uplifting and courteous. I was so overwhelmed with their friendly and cheerful attitudes that I just like going in there when I feel down just to feel better. Ken, George, Cindy and all the rest that work. There are the most wonderful people in the business world I have ever met ? Ken especially always greets me with a smile and the most positive attitude... I brought them a small cheese plate one day just because I had so much gratitude in my heart. I just wanted to say thank you in some small way. Truly they are the best. God bless you all ?
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October 2023 by J. Scott Masterson
This location has the rudest customer service i've evr encountered at a UPS Store!! They should have their franchise license revoked - I will also be contacting UPS to file a formal complaint.Don't use this location if at all possible. Unless you want to allow them to continue to treat the local community poorly.
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October 2023 by J Station
This is a full service ups store. I rent a box and ship frequently. They really go the extra mile for me and my small business needs. I appreciate all kindness and professionalism.
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July 2023 by John Franzen
Short line, SUPER friendly staff. Feels very St. Aug, seem to have it together here! Thx for being great.
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May 2023 by Joyce Pease
Cindy is the rudest retail associate I have encountered in many years. Don’t try to tell her what YOU need or were instructed to do—she is sure she knows better than you possibly could. She has no clue how to even be polite, and she is old enough to know better. Fortunately, there are other fish in the shipping sea. Find one of them and avoid an unpleasant encounter at this store.
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April 2023 by Cynthia Sachs
The merchandise never made it to the location and when I called them to ask for help I got the same answer over and over again...'they are only responsible for giving you a receipt, not delivery information. Package is lost and they took zero responsibility. Ship at your own risk.
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March 2023 by Carol B
I have used this UPS location many times and have always found them fast, efficient and very courteous.
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January 2023 by Allison Ross
George and Cindy were fantastic! I had some obnoxiously large Amazon returns I was dreading to make, but they made it so smooth and even helped with packaging. 10/10!
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December 2022 by Cara O'Donnell
I’ve been using the Anastasia Plaza UPS store for two years, but I’ve taken 70+ trots around the sun, and therefore have had probably hundreds of encounters with UPS store employees in that time. THIS UPS store has THE friendliest and most helpful employees of ANY of the dozens of other stores (from East Coast to West) that I’ve had reason to visit. I have NEVER walked out of this store without a smile on my face, put there by its affable, lighthearted-banter-prone associates.
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October 2022 by Melissa Noeth
I love this store, the people that work here are always so nice, helpful, and efficient.
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September 2022 by christopher smith
I was previously at another UPS and had 21 pages scanned and sent as a pdf to my email. This transaction action cost $0.33 which was appropriate. Then I needed to do it again and went to this store and they charged me $1.00 per page. I was not wearing my glasses at the time so I got back home and looked at the receipt and was SHOCKED. I nicely called and said there must be a mistake and the woman who answered the phone rudely just stated that they charged whatever they want and quickly hung up on me, like a child /female dog. So I wasn't shocked by there 3.3 rating. They are sooooo badd!!!!!
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August 2022 by Jessica Fahrenholtz
Amazing service and friendly staff. The best UPS store I've been to. Thank you!