The UPS Store

Most Recent Comments

• August 2025 by Rachel Scott
  I absolutely love this team of people at the UPS store, they are so helpful, knowledgeable& get the job done. Charlene for prez! She has come through for us countless times.
• August 2025 by Matt
  The notary service was great, thanks for your help! 🙏
• July 2025 by Jocelyn Woolbright
  Awesome, great service!
• July 2025 by Lynne Carson
  FANtastic service at this location - employees go above and beyond and are extremely friendly and knowledgeable
• June 2025 by Jonna Stopnik
  Better than Staples. The UPS store in Saint Augustine is friendly and helpful.
• June 2025 by Paralee Zappa
  UPS is the best!! They are always there to answer my questions and offer suggestions about my shipping. Always so helpful. Recently, Sam was so helpful with a package going to Hong Kong.
• May 2025 by Michelle Lummus
  Charlene is super helpful and does incredibly professional work for my real estate business. She recently helped me avert a crisis with postcards, and she is very responsive!! I go to this particular store for all of my needs, everyone there is very helpful.
• May 2025 by Kimberlie Thomas
  Best UPS store employees. Always helpful, and so kind. Quick in and out every single time
• April 2025 by Sam Brennan
  Service was top notch
• April 2025 by Marilyn Pilarski
  Helpfulness, patience, courtesy, friendliness of owner.
• April 2025 by Lynn Wettach
  I highly recommend the UPS store at Cobblestone. They are always so accommodating, helpful, and do a great job. I have submitted last minute print jobs and they always get the job done quickly and efficiently. The staff are friendly and helpful.
• March 2025 by tamara hubbard
  Customer service is always great here. They are quick with helping people even when there’s a wait line! Love this store to ship anything!
• March 2025 by Neil P
  Thanks to Sam and the rest of the team for making it quick and easy to notarize several documents! Great efficient and friendly service.
• February 2025 by TrisesLyric
  While returning an Amazon package, I got the distinct impression that the woman behind the counter was trying to intimidate me. As soon as I put the box down on the counter she went on this whole rant about how the product was supposed to be in a “shipping” box even though she could clearly see and acknowledged they shipped it to me in the merchandise box. She went on and on about how if it gets damaged in the box they sent it to me in the UPS Store can’t “do anything about it.” She emphasized that I would be liable for damage and then proceeds to tell me to take a picture to prove it was sent to me that way. I mean wow! All the fear mongering was really uncalled for. Besides, I’ve been returning Amazon packages to UPS Stores for years now and no one has ever uttered such nonsense to me in my life! Don’t these people have anything better to do than to bully their customers by way of intimidation?! And if it were really that big of a deal, wouldn’t Amazon have a disclaimer on the return bar code in bold letters stating what the customer is liable for? They don’t BTW. I’m getting real fed up with these $11 an hour folks resorting to the lowest possible tactics they can to gain the upper hand and one up customers because they live miserable lives. If these people can’t serve customers without the fear and covert bullying tactics then they shouldn’t be working there.
• January 2025 by susan Ernst
  Very efficient store.Friendly and helpful