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March 2024 by Gary Matheny
Tried to return an Amazon package in the original packaging and was told. I had to buy another box even though the original packaging had the original UPS label on it. Very poor customer service.
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February 2024 by Dale Kinnaman
Always a please to deal with the lines for the service here. You guys are awesome!
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February 2024 by Melanie Neale
I will drive across town just to come to this location. They are friendly, efficient, and knowledgeable.
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February 2024 by Paul Conrad
Excellent service, knowledgeable, and very helpful.
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January 2024 by Micah Gonzales
The gentleman that helped me was polite, professional, and very helpful. He recommended purchasing a shipping bag for the shoebox I was returning so that there is an added level of protection and assurance.
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December 2023 by syrena howard
Always pleasant when I come to get my mail. I feel like I get good service
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October 2023 by A L
Charlene and Sam have amazing people/customer skills. Thank you for your help with some difficult notary services! Will be back again and again! Highly recommend.
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September 2023 by Bridget Sharpe
Thank you for your kindness and patience today Ian with helping my aunt with her Amazon returns this morning. You are awesome!
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May 2023 by Jan Dudley
I drive past the HORRIBLE HORRIBLE UPS store in front of the Shores neighborhood to get to this location. Everyone here is always helpful and friendly. Thanks for doing a great job.
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May 2023 by Jan D.
This location is always busy, but they are never too busy to be friendly, helpful and efficient. I specifically drive to this location due to their excellent customer service. I drive past the horrible UPS store near the Shores, to get here for all my UPS packages. KEEP UP THE GOOD WORK!
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April 2023 by Ken McLendon
Just want to give my appreciation to the St Augustine store 135 Jenkins St Ste 105-BSaint Augustine, FL 32086, for the excellent service they provided for my 94 year old mother in law. She was trying to help out and return an item for me I had purchased for her ( my son was going to) and didn't have any of the paperwork she needed that was required. They contacted me and I sent them the required labels by email, which they aren't required to do, but went out of their way to help her out. This act of kindess goes a long way for me and others and is appreciated very much.Thank YouVRKen
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April 2023 by Grace Sophia
They are always extremely kind, courteous, and helpful! I have only had good experiences. Very friendly.
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March 2023 by Debra Valens
Wasn't able to ship to Amazon. LinkedIn didn't recognize address. Went home and printed it out. Service was great.
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February 2023 by Shelby Y.
I had a great experience. Smooth and quick transaction & great staff. Had to drop off a package for "The Real Real" which the staff hadn't experienced but they were quick to figuring it out.
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February 2023 by Sparky Dog W
I had an Amazon return and the instructions specifically say you pack it in a box and seal it. This means that the box the item came in with its logos from the manufacturer has to be placed in inside another box of your choosing and tape it up. It's that simple. Many times Amazon sends products to you in a cushioned bag but they want it back in a box. Yes Amazon in the past (a year ago?) had allowed you to bring am item to a UPS store un-boxed and they would ship them altogether with other returns in a big box but no more.
