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August 2023 by Keith Owen
My computer hard drive was going out. I took it into U.S 1 computer works where he confirmed it had crashed. He said a new drive (1 terabyte, solid state) would be $175 and my data was not retrievable. The quoted hard drive is available on Amazon for $40. I asked to get my computer back for which he charged $100. I took it to jacksonville for repair. I was charged $130 for the same hard drive install and my entire desktop was recovered. They also reinstalled quickbooks and Microsoft word. Don’t waste your time and money on this company.
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August 2023 by Keith O.
The hard drive on my computer went out. He said the data was not retrievable and a new solid state hard drive would be $175 for a one terabyte. A one terabyte hard drive can be purchased on Amazon for $40. And all that's required to replace it is a 5 minute job of removing the cover and plugging in the new drive. So he charged me $100 for turning it on and off. I took the computer to Jacksonville and was charged $130 for the same hard drive he offered to install. My data was retrievable. My desktop was restored. The company reinstalled quick books and Microsoft word for me. Don't waste your money on this company.
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June 2023 by Kristine Gudenrath
Not open and no response to Voicemail
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February 2023 by Pat Riot
Called in with a laptop charger that wasn’t working. Steve gave me some advice on the phone then I went to the store to get a new charger.He plugged it in and turns out it wasn’t broken. We talked for a few minutes and verified that it worked well. Turns out one or two outlets at my house won’t run the charger for some reason. I offered a tip but he didn't accept. 10/10
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September 2022 by Matt Millward
Impossible to find a good computer repair shop in this area. Whoever answered this phone didn’t even sound like he knew what a cpu cooler was. Would not recommend
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August 2022 by dallassquyres47 SQUYRES
OK. Last guy required 7 trips over 4 weeks with my PC desktop. Tried "everything". Nope. Stephen had it running like a top within 24 hours. Badda bing! The best in the biz. Simply outstanding!
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June 2022 by john w. “Cj” ochs jr.
Steve had my laptop working perfectly in a short time
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May 2022 by Larry Wilson
Outstanding Computer Repair Business - very knowledgeable and efficient. Helpful in supporting work from home customers like me.
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February 2022 by dallasbear222
OK. Last guy required 7 trips over 4 weeks with my PC desktop. Tried "everything". Nope. Stephen had it running like a top within 24 hours. Badda bing! The best in the biz. Simply outstanding!
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December 2021 by john w. ochs jr.
Steve had my laptop working perfectly in a short time
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August 2021 by Charles Morand
I've known them for many years and I'm extremely happy with everything they do and i highly recommend them for all you computer work. I have never had a problem that they couldn't resolve.
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July 2021 by Dixie H.
DO NOT GO HERE- horrific customer service and spoke to me like I was incompetent. I dropped off a laptop to be repaired and when I spoke to the gentleman on the phone, he was curt and rude. He asked me, "have you checked your voicemail? I won't repeat myself after what I said in the voicemail, etc" after checking my voicemail three times, I never received any voicemail from the computer repair place. They were unable to fix my computer (understandable, as things happen that are beyond a persons control) but I was appalled with their lack of customer service and rude demeanor. Will never recommend this place.
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February 2021 by John Waler
I took my laptop to him not once, but twice since it did not last any time after the first Disk Cleanup. The laptop was strictly used as a home computer and was never used on the road, so it was never abused, however, after the second repair/upgrade, it again only lasted a few days. I give him 2 Stars because after taking it back a third time, he elected not to charge me for telling me he can’t fix it – after me disputing his potential charge. After paying out a total of $235.00 in repairs – Lesson Learned, I should have just purchased a new laptop!!
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January 2021 by John W.
I took my laptop to him not once, but twice since it did not last any time after the first Disk Cleanup. The laptop was strictly used as a home computer and was never used on the road, so it was never abused, however, after the second repair/upgrade, it again only lasted a few days. I give him 2 Stars because after taking it back a third time, he elected not to charge me for telling me he can't fix it - after me disputing his potential charge. After paying out a total of $235.00 in repairs - Lesson Learned, I should have just purchased a new laptop!!
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August 2020 by Kanti
I highly recommend this computer repair shop. Very professional and capable assistance with my laptop recently. The entire experience was much appreciated. I will definitely come back when I need technical assistance in the future.
