Palencia Nail & Spa offers a range of nail and spa services, with many customers noting the quality of their treatments. Reviews highlight the effectiveness of the pedicures, with one customer mentioning a hot stone pedicure that was particularly well-received. The salon is appreciated for its ability to accommodate walk-ins, especially on busy days, and one customer found it to be the only open option on a Sunday in St. Augustine. However, there are mixed feelings regarding appointment management. Several clients express frustration about the salon not honoring scheduled times, which has led some to consider seeking services elsewhere. Nevertheless, many customers are satisfied with their nail results and express a desire to return for future visits, indicating that the quality of work may outweigh the issues with timing. Overall, Palencia Nail & Spa seems to provide a positive experience for many, with room for improvement in appointment adherence.