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January 2024 by Sarina Durden
Had a wonderful experience at our MURRABELLA Vystart with Sonia Shahani Srm. Opening new CD’s. Friendly, efficient and informative
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December 2023 by Pich Pech
I just wonder how long will they take to close my account and refund my money? It's been 5 weeks since the day they close my account they said probably 7 days they refund and after a week I just call them they said wait another week and until now 5 weeks I don't receive a call or anything at all! I need to use my money anyway!
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December 2023 by Sohail
Had a great experience. Sonia was wonderful and helpful in all matters. You know you are in good hands when you bank here.
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December 2023 by Mark Buffington
My experience with Sonia Shahani was great! She set up my new account and SD box and answered all of my questions with a positive and delightful attitude. Thanks for the excellent service!
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December 2023 by Jen Springhetti
Sonia Shahani helped add me to all of my mom’s accounts. She was very helpful and extremely friendly. Very nice and easy experience. Thank you Sonia.
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December 2023 by Betsy King
Looks like the majority of the positive reviews are for Sonia. Perhaps she should be the branch manager. No mention of “the branch manager” that I can see on here until mine right now. Must not be making a positive impact on the customers. He messed up a simplistic auto pay truck loan for 7 months. When escalated it was handed back down to him to mess it up even more and then upper management discounted the complaint. Said they mailed a document and went on vacation. They may state they care about the customer experience but they really don’t. In my humble opinion.
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November 2023 by Fred
I completely agree Sonia is an incredible asset to your organization. She is kind professional, and always goes above and beyond to solve any issues you might have. The entire staff at the murabella office is always warm and welcoming. It is really a pleasure to bank there.
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November 2023 by Kristin Gonzalez
Sonia was so amazing helping us set up all our accounts and understanding all the options. Adrian also assisted in the activation and set up of these accounts to speed things along since we had our 13 month old with us. They both were so wonderful
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November 2023 by Michael Mulqueen
Sonia deserves 6 stars! Very knowledgeable, professional and goes above and beyond in every way. In today’s world of mediocre care it’s encouraging to find great service. Many thanks to Sonia!
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November 2023 by AjMosh0526
Sonia Shahani helped me to create my checking and savings without any confusion whatsoever and introduced me to the process of increasing my credit over time! She was outstanding!
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October 2023 by Jen Edwards
Sonia was a pleasure to work with and helped me set up a new account along with changing my name on all of my cards. She made the process so easy for me, highly recommend her!
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October 2023 by R. A. Beckman
This is the worst bank in America. They are extremely slow just to cash a check I have to give two forms of identification not to mention the fact they charge fees to cash checks, even though we have all of our money in the bank 35 to 40 minutes to cash a check and then they want to charge all kinds of fees just to take the money out of the bank stay away from this place.
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August 2023 by Reanna Cross
Everyone here is so friendly! Smiling faces greeting you as you walk in. I just opened up my own account and a representative payee account. Sonia made the process smooth and was friendly and kind. Thank you so much for your help!
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August 2023 by Cameron Brooks
Sonia' was very thorough and professional. She made sure we understood all our options. A very pleasant experience.
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August 2023 by vijay daniel
Excellent senior relationship manager Sonia Shashank.I’m highly satisfied with Vystar banking. Especially Sonia who has great knowledge and amazing work ethic that she offered perfect financial solution to me. Not only Sonia, all the people work here are so polite and caring. Keep up the great work!
