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January 2024 by Marcos Ocasio
We have been living on Alabama st for years and every day, probably 5-6 times a day my wife and adult kids will go get coffee, tobacco products spending a good amount of money monthly that is really unnecessary. We go to the store looking all different ways. We live by it!!!!!My wife mentioned to me that new management, short butch lady, a big girl with curly red hair and one skinny girl with straight hair will leave the register and act all weird when she walked in. So I said I’ll go with you and will stay in the car. As soon as my wife and son walked in the manager looked at the other employees and I’ve seen when she asked to follow them around. They all got in their loss prevention position and it looked completely ridiculousThere is no needs to harass your clients like this.My wife owns a business and can pay your cashiers 16.50 to be a receptionist, 15.00 to a cleaner .This store is a joke, the employee turnover is out of hand. This is a busy store. Get professional employees. Get a professional manager, someone with customer service experience and acts with professionalism.Watch your employees they even give out their numbers to people for “green” when you buy a pack of wraps.Only one employee, with a men’s bun, he is amazing and been working for more than 3 months so let’s give him 5 stars, but not the storeAll this and forgot to mention that you guys need to make sure your coffee machines work in the morning just as well as it works in the afternoon and nighttime. It never works when these ladies are there because they are chitchatting and just watching ppl not steal an empty cup.
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December 2023 by Kevin Dowden
The place is always clean coffee machines are always kept clean and ready for our customers like me to go every day the ladies and gentlemen that work here are efficient and polite and I get greeted every day for all the years since 2014 driving into the 7-Eleven management is awesome if There is something broken it’s fixed right away and they surpassed and Customer Service skills and restocking merchandise efficiently. Ms.Rose, Ms.Tanya, Ms.Julissa, Ms. Audrey, Mr. Miguel, Ms. Airyona, Ms.Jelly. They always have my favorite Gouda pastries 2 for $3.
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November 2023 by Jared Millikan
Guy was too busy eating 7-eleven wings behind the counter this evening to want to check people out: had to wait for a full hand washing and dry, after watching him debone a chicken wing. The guy had long hair and didn’t care!
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September 2023 by Amanda
STAY AWAY !!! besides ALL THE BAD already said about this place, For example, Employees are Rude, Manager is NASTY and LAZY, She's always HIGH, Has her Drug dealers at night in each corner selling drugs, Dresses like she's at home with socks and sandals, Ect, THE NEW SCAM IS the manager has a '' Want to be Hulk Guy '' come with his tow truck and if you taking to long inside she watches out and has your car towed, This is something tow truck drivers who apparently can't work for their money like real man do, Do to steal you car and you belongings. This is not a new trend look it up. I will update with pictures.
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September 2023 by Carmen Caraballo
For very long time the personal working at this store has been rude as well as the manager. I have been living in this neighborhood for 20+ years and have never had any problems. I just wonder if the policy from the store is still the same or can a manager change it to benefit their mistakes? Does an exchange have to be refunded when you are trying to exchange the same brand for a different flavor within minutes of buying? When you question why? They say because of inventory and someone stealing at the register and a whatever as her last word, really? This review might be overlooked at, and it made sound ridiculous. They have their favorite people, and I will be paying very close attention because if I see that they make an exchange without processing a refund I will consider this a discrimination.
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August 2023 by jose pazmino
Always liked this gas station... Even in japan
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July 2023 by George Matchak
No slurped on 7/11 day! Horrible!
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July 2023 by Satch Mahoney
This store is a dump.. a disgrace to 7-11. The management is lazier than the employees which is hard to be in this case. I wouldn’t eat the food in there either…dead roaches all over the floor. The bathrooms are a health hazard. I felt so sorry for my wife and daughters… we had to go to the nearest McDonalds so they could use a decent restroom. I said something to the woman who was the manager and she said there were restrooms at the surrounding fast food restaurants,… that was it!!! They should fire the managers and get people in there that want to work!! I’ll never go in there again, and advise anyone I know of the same!
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February 2023 by Christopher Whisler
Store seems to be doing a lot better now that Tanya has taken over. She was great out there at the store for all those years in the manor and now she's brought that same energy here to this 7-11. Good hire.
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October 2022 by Jennifer Bowen
Friendly staff, clean bathrooms, always good stock products and reasonable prices
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May 2022 by kevon smith
When I say this is the most horrible customer service I have ever experienced in my life I left my phone there and tried to call them no one answers the phone I called over 30 times and each time it rang over 12:15 times there when you go to answering machine it literally cut you off after 12 seconds of leaving a mess worst customer service ever and dirty as hell inside
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February 2022 by Adam Tadlock
Great people and great prices. We recommend coming here for a quick stop or a bite.
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September 2021 by dustin raibourn
Want to spend a bill over $20? Forget about it. They won't do it. Leave it to this store to have employees with an IQ lower than the speed limit. Or that ignore you standing at the counter and continue doing what they were doing when you enter the store. It's rare to have a good experience in this place.
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September 2021 by kisscop5
I stop in here quite often for energy drinks. They're always very nice and helpful, and they always have a smile. A smile goes a long way these days.
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August 2021 by Pinacolada Records
OK so I was on my way here I called them and asked them if they have Slurpee‘s available they said yes. When I get there they don’t have lids for the cups or the straws. Or the right size cup. No napkins to be found. I lost my appetite just looking at the store. Horrible customer service. Just go somewhere else.