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January 2024 by April Britton
The reason why 3 of our family members had our Insurance with StateFarm was because of Franklin. He is wonderful, Kind and Professional on every level. He helped me through a difficult time when I had a Accident. He walked me through the entire process and I was very happy with the Customer Service at all levels because of Franklin. Thank you so much April Britton Whittemore ?
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January 2024 by April Whittemore
Franklin has been the most Professional and Kind Agent I've had the pleasure to deal with. I was involved in a bad car accident, he was there through all of it, so kind thank you so much.
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December 2023 by Tiffany Dawson
So hard to get someone on the phone at this location. When the policy changes for various reasons, you can't get answers as to why the rate is increased. Why do I pay more monthly with a new car as well as "policy changes" that add more fees to the increased rate? Call the toll-free number, much better service.State Farm itself is decent when dealing with accidents. That's my extra star.
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September 2023 by Carmen Mendoza
They're very helpful.
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August 2023 by Jeremy Word
Getting someone on the phone is still a problem
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June 2023 by Chuck Brock
Great Agent with a great team. Highly recommend.
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June 2023 by Vick Arnold
So helpful and would definitely go there again ?
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November 2022 by Craig M. Hicks
Worst customer service from State Farm Agent!I've been with State Farm since June of 2010 and have had four agents due to relocations. I relocated to Florida and had to establish with an agent in Florida. I picked Ann Werning in 2021.During the almost 2 years with Ann's office, phone calls and emails were rarely returned, auto payment was not properly set up, and as of 11/1/2022, I was hung up on by Brianna. I have tried to reach someone with experience pertaining to an issue and I kept receiving the run around from Brianna every time I called since 10/22/22. As of 11/1/22, I have changed agents.
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November 2022 by taufic el hajari
Great service, I experienced a high level of professionalism, ethics, and cordiality. They guided me very well through the process, they answer every question I had, and I’m recommending this office to everyone to do their insurance in Florida
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September 2022 by Jay Gutierrez
We have been with State Farm for most of our adult life and recently reviewed our auto insurance with Briana. She was very professional and helpful in reviewing and clarifying every detail. We highly recommend State Farm. They’re very pleasant to work with. They continue to get 5 stars from us.
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July 2022 by Sarah Ruiz
I just wanted to take a moment and recognize Chrissy Gonzalez from your office. Chrissy went above and beyond when answering my questions about my bill this morning. She was patient and took her time to check both systems in order to locate a payment that I made on my policy. I was very grateful that she was so patient with my questions and answered every one with tact and professionalism. Thank you Chrissy!
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May 2022 by julie murano
Worst state farm ever. Continues to call to get my business even though they already have my policy then they cancel my policy without even notifying me because of an accident that my father-in-law who doesn't even live with me was in and wasn't even in my vehicle. Absolutely pathetic. Worst State farm ever very unorganized this place should be shut down.
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April 2022 by Briana
Literally the best agency I’ve ever been covered under. Great customer service. **Great agent** they make sure they helped me in every way to get a good premium, they follow up with me and also wish me a happy birthday!! Thank you for everything you have done !
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April 2022 by Carlos Cabrera
Ever since I switch to state farm I saved so much money on my insurance thank you so much Briana she helped me out and gave me excellent customer service better than progressive.
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March 2021 by Ida Bergeron
From the first call til I received my quote they were friendly, pleasant and very helpful. I was really impressed with the efficiency. I have been a State Farm customer for many years. It pleases me to be with a wonderful agency
