AutoZone Auto Parts on 13th Street in St Cloud, FL is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the exceptional service they receive, with staff members like Nilsa, Xavier, Daniel, Luis, and Wilberto going above and beyond to assist them. Nilsa, the assistant manager, is described as personable, professional, and an asset to the company, while Luis and Wilberto are commended for their expertise in finding the right parts. Despite a frustrating experience with mismatched parts, the customer service during the return process was outstanding, reinforcing the trust in AutoZone. Overall, the reviews highlight the dedication and helpfulness of the AutoZone team in St Cloud, FL.
Daniel Z went above and beyond. Taught me some useful tips for the future. Great experience with him. This store is not close to where i live but I’d make the drive for his help again
May 2024
Thank you Nilsa Santiago for always helping me and solving my problems every time I go to the store, she is very kind and helpful
May 2024
Miss Nilsa the assistant manager is the bomb! She not only tested my battery she replaced it. Her personable, professional attitude and customer service is phenomenal. Miss Nilsa is definitely an asset to the company!
