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July 2024 by Jim Beck
Good place to look for bargains!!
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June 2024 by Don Leclair
Always very helpful and loved using the coupons.
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June 2024 by Penny LaGasse
The Cashier was super, amazingly helpful and kind to every single customer. I really appreciated that.
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June 2024 by Raymond Schlaepfer
all-round charging. Affordable prices with a large selection
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June 2024 by Shania Aldo
We went to Big Lots in Haines City and was told the St. Cloud location has 3 bedframes we were wanting to purchase in stock. We called twice last night ensuring this product was in store, was the price listed and was placed on hold for us. We spoke with Jake who stated he did have only one in stock in a queen (which is the one we wanted). We told him we were driving 50 mins and he collected my husband’s first and last name and time we’d be here for pick up. We arrived after said time however upon our arrival another employee advised us the item wasn’t in stock nor on hold for us and that Jake (Jacob) is a lead currently and he only did everything online and didn’t actually check in store for the item. Jake didn’t speak to my husband to resolve an issue but relaid a message to another employee that another location that is 30 plus minutes away has it in stock but when we called them they said they don’t have it in stock.We were told to wait 15 minutes for Danny who arrived after 12:30pm and after explaining our issue with Jacob he began to assure us this is a normal thing for Jacob and that he even closed the store early the night before. I told him I called corporate and left a google review and he said we had the right to and he understood. He got approval from his Store Manager who said they would sell us another bedframe set for the $399 price. We made our purchase and Danny spoke terribly about his peers and said since you left them a review can you do the survey and leave me a review to which I left him an amazing review. However Danny sold us 3 pieces and stated all the pieces to the bed will come out to that price then during the transaction he said he adjusted it to be a little lower because he was manually adjusting them. We drove home and tried putting it together and found we are missing the rails so we can’t put the bed together at all. We called and Danny said he forgot but he will not accommodate us whatsoever and we will have to pay another $100 for the rails and drive the hour there again. Danny said he will let his manager know we forgot to purchase the rail and we will need to repurchase it as he will not give it to us for free even though his manager said all pieces will be put under one price. I called corporate again to update as Danny hanged up on me after changing the story and I addressed it over the phone. Corporate admitted they couldn’t do anything and we would have to come to the store for a resolution. Big lots is a scam! A complete scam! Their employees are lazy and liars!
Update: we took the drive back and got the rails. Here’s the so called manager who told us one thing and lied to us but claims he’ll discount it to makeup for it. This is the worse big lots ever!
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June 2024 by Irene Anderson
Much more expensive then I expected it to be
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June 2024 by Sebastian Lopez
They have good deals in the furniture
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May 2024 by Sharon Howard
Wonderful friendly cashier, full stock and a clean store
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May 2024 by Robert Clifton
I like checking out their food section for new items ?
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May 2024 by Ginger Mort
Found what I was looking for
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April 2024 by R Diaz
Nice variety
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April 2024 by Sthefany Santiago
They have nothing!!
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April 2024 by Kelly Lashomb
huge and well organized
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April 2024 by Lily
No sure this store has any a/c as it was very hot inside. Otherwise good store with not a lot of waiting.
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March 2024 by Javier Otero
Nice store
