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December 2023 by Henry Rincon
Good service and varieties
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December 2023 by Angry O.
St. Cloud Florida location front staff are RACIST! They are completely unprofessional, after making an apt earlier in the day at this location which I've been to often, I was treated with complete unprofessionalism from when I walked in. Mialand the young girl who felt signing was more important than checking us in got nasty upon checking my husband's insurance and stated they don't take it. Yet they do bc they just took for me and he's the grantor. In stead of listening to me she kept rolling her eyes and getting others involved. She finally had her (African) buddy tell me to "sit down and shut up" and if I was to speak like that to them outside of the office calling them unprofessional she'd show me how it was done on the streets. I was further threatened by a young Spanish lady saying if I didn't shut up she'd call the cops on me, all bc they didn't want to hear that they take my insurance which your checkin person shouldn't be worried about anyway. I plan on filing a complaint with the chief operators officer and the dictator of the hospital on the St. Cloud location. Shame on you advent health, for portraying you run a Christ like hospital, and empower "these" employees the way you do!
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October 2023 by Tonita N.
I don't think I would normally, do a review of a Centra care but it was asked and posted on the back of the exam door. If it was not for Danielle I wouldn't be writing one. Let me just say; in the last 2 years or so, every time I go to Centra care, you pick a location. Even with an appointment the wait is at the least 2 hours. No ma'am. On this day. My grand baby was sick and I did not want the frustration. Against my better judgment I made the only appointment at 4:20pm they close at 5:00 pm. I figured they would be moving people out that late in the day. I got ready early. Thinking I would be able to chi chat with my daughter while we got the baby ready. Ring ring ... it's centra care. Danielle called to ask questions about the baby. She asked why I was bringing him so late. I advised of my 2 hour experience. She check and advised they were not packed but steady and I could bring him in earlier. We proceeded to get the baby ready, I left about 30 minutes after the call. I got there I was the only one in the lobby. I made it just in time 2 other children came in at least 5 minutes after I did. Shout out to Danielle and thank you. Dispute the power going out in the area and the wait on the exam test I was basically in and out. They took care of my baby. The doctor was knowledgeable and kind. I had to call my daughter a couple times for approval of medication and questions she had for the doctor. Atmosphere kind and courteous with smiles. Price not applicable Insurance paid. The only picture I took was of my baby,
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September 2023 by Light H.
Danielle front desk has EXCELLENT customer service manner she help me with the electronic sign in Coralys the nurse was a sweetheart And my doctor Alexandra was Great .My first time at this clinic
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July 2023 by Myra Hernandez
Clean and safe.
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June 2023 by Blanca P.
Fast(ish), good service! Walked in, friendly receptionist. Thorough explanation. Felt listened to.
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June 2023 by Google user
I luv this place family owned and always very hospitable have everythingI need for my work day definitely keep going every day
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May 2023 by WR-3:16
I luv this place family owned and always very hospitable have everythingI need for my work day definitely keep going every day
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May 2023 by Amber
Clean store nice employees
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May 2023 by Amber Holcy
Clean store nice employees
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March 2023 by Denise B.
Elvis was very pleasant and helpful during the checking in process when I presented myself with having a UTI. I work in a family physicians office and the curtiousy she provided to each patient before and after me was very professional. My apologies, without deleting my review, and retyping, the autocorrect changed the spelling of her name to Elvis. Correct name is Elvis.
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March 2023 by Christian Machado
Nice gas station, clean, nice selection of drink snacks an stuff, nice vape pens too.
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February 2023 by Charles G.
Handed the receptionist my medical insurance card and she looked at it and said the don't except it. Tried to explain the type of insurance it is and if she could call the number on the back they would explain the insurance to her. She just told me I would have to pay in cash. I told her that's why I have insurance. I do have a copay that I will pay in cash. I left their office and called my insurance provider. They said the insurance has never been denied anywhere else before. My provider put me on hold to the office at Advent and the receptionist said she would have to connect her with someone else. The other person answered the phone and hung up. When my provider told me this I said I will just go elsewhere.
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January 2023 by Courtney N.
I made an appointment online but also called because I had a few questions, everything was simple and my questions were answered over the phone. I was seen quickly upon arrival despite the reviews I had read.. I wasn't looking forward to waiting long with my 3 year old but I thankfully didn't have to! Everyone was so kind and helpful, filling stuff out online before helped make it all go fast. The doctor we saw was amazing and everyone was so kind in getting both my daughter and I checked out quickly but thoroughly. 100% will be my go to place!!
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January 2023 by Victor Rodriguez
Great Jamaican raps.
