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November 2023 by Patti Tuck
Julian was wonderful. He explained everything very well and was able to answer all my questions! I think his boss needs to start reading Julian’s reviews and give him a raise!
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November 2023 by nicole bonifer
What a great experience. The gentleman that was there this morning great, he was able to answer all my questions and the lady there gave me all information upfront and didnt try to make an extra buck that I didn’t need to spend. Honest people and very helpful, will recommend to everyone I know.
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November 2023 by Mike chapman
From the moment I walked in customer service was outstanding Julian answered all my questions and showed me several units that would be best for my needs. I had my unit just over a year and Julian provided that same professional customer service when I checked out … thank you so much Julian I will recommend anyone looking for a storage unit to call you! At Extra Space
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November 2023 by Madame H
The cornerstone of life is the memories that we make… and pieces we keep that bring sentiment and or use on our day to day… what to bring and what to store and pack away is always a hard thing to decide but having to do so sometimes is life… So to say we had a lot of questions and needed…wanted… reassurance on safety measures that our memories are safe while we need them to have an extra space we needed to find the right place and Julian Perez the Manager gave his time and gave this heart enough answers and made me feel comfortable enough to rent a space… so that we can store our memories…we feel that why we need it he will keep them safe…With belief and thanks.-T.H.
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November 2023 by Danielle Pierce
We have used Extra Space Storage for almost 3 years, and I have seen some co-workers come and go from this place and I will say Julian P is one of the best people I have met here.He has helped me in so many ways! Thank you so much Julian and god bless you!
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November 2023 by Maritza Dow
Julian, the manager, gave me every time excellent outstanding customer service, it did not matter what day or what time it was, he always was very helpful, very friendly and very outgoing to solve any situation I had.I did recommended him to all my friends and Family, so if they needed a storage space they could go to him.Because he will take care of them, just the same way he did to me…..You cannot find any more the help I got from him anywhere anymore, everybody knows they’re get paid, but they’re not doing their job like they supposed to do it, good customer service one 100% and more, like Julian does…..If I ever need any other storages space, I will go to him first no matter what.Thanks. Again Julian for all your help.
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November 2023 by Barbara Wisniewski
Easy process to rent unit. Julian was very helpful in thoroughly explaining the process for entry to the facility, use of carts to assist with unloading, and how to insert lock for unit. Unit was clean upon rental. Very pleasant experience.
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September 2023 by Stacy Lee
Michelle was super nice. She answered all of my questions and explained everything. She showed me the unit to make sure it was the right size andExplained the times they were open, and how to get in the gate. It was definitely a great experience. She even explained how I could get an inside unit for just $1 more that was climate controlled which was what I wanted originally. Definitely a very happy customer.
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September 2023 by D'Angelo Pabon
Julien Perez was an amazing help with getting us 2 units we needed and explained everything perfectly. As well as showed us what units might best fit our needs. Extremely helpful.
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September 2023 by Bridget Ebdrup
Julian was very friendly and his customer service was excellent. Very knowledgeable about your facility. The rental process was efficient and even fun!
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September 2023 by Christienne Starks
I've used many storage facilities over the years and extra space storage in St. Cloud has been the cleanest, safest, friendliest and easiest to work with over all others!! Thank you ESS for being amazing!
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August 2023 by Arik Hoover
We had a pleasant experience at your St. Cloud facility. Julian was very helpful and offered different solutions to meet our needs. He gave us a tour of the facility and was upfront about pricing. He is a great asset to your organization.
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August 2023 by Cecilia Lavy
Julian, was very thorough and give us all the information and services Extra Space Storage provides.Awesome costumer service. Looking forward to start our services with this company.
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July 2023 by David DiLuzio
I just signed up for a unit with the help of Julian. Very friendly and informative. Looking forward meeting and working with him.
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July 2023 by Jessica Beth
Throughout my years using storage businesses, this is definitely the best one for many reasons, but mostly because of the staff. Julian is awesome. He’s helped me out there for quite a while.
