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August 2023 by bonnie Myers
I have always been confident in knowing that my concerns would be taken care of with Hodgins Home Appliance. I believe in dealing with our local businesses when possible. Every employee has been considerate and knowledgeable; making sure our issues were completed to our satisfaction. They are always prompt and will call ahead for courtesy.Great employees, great service!
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August 2023 by Maureen Cook
As always Hodgins came through for me! I called at 9:15 and Pedro was here in 10 minutes. He was professional, kind, and had my dryer fixed quickly. There is a reason they have been coming to this house since the 70s when my parents owned it! 10 stars!!
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August 2023 by Marcus Hildebrand
Big shout out to Hodgins appliances!! Showed up the morning of, purchased a refrigerator and they were able to deliver the same day/night. Even though the delivery schedule was tight, they came though. The delivery gentleman was fantastic and a 1 man crew and did everything! This is a local business worth supporting!!!!!
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August 2023 by Robert Battle (Bob)
Good worker. Was able to come early. Found problem quickly and ordered part and will be back to replace.I always try to use local businesses for any repairs.Thank you for a job well done.
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August 2023 by Solitaire Bonesteel
Hodgins was a great choice! Nick was very helpful! We got a new fridge for my grandmother with them, when they first delivered they sent it back because it didn’t fit. After realizing the issue and making some adjustments for her, they fit her into the schedule to redeliver asap. Great communication and prices were amazing too. Definitely recommend checking their inventory before going to a big box store!
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August 2023 by Dwaine Hawthorne
I called Hodgins to repair our refrigerator ice maker and dishwasher heating cycle. The technician arrived at the appointment time , was very business like and very knowledgeable. The repair cost was very fair. They came back at the appointment time and installed the new parts. I would call them again
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June 2023 by Nelson Velez
We bought a Speed Queen washer from Hodgkins. Their staff makes a true difference. They've made feel valued and people speak very highly of thir service and repairs.
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June 2023 by Bryan & Kelly L
Great experience. Nick is extremely knowledgeable at the store and directed us the correcly for a set of Speed Queen washer & dryer. Xavier was fantastic for the delivery and setup. On time and efficient. Overall a more than 5 star experience. Perfect transaction. Visit Hodgins for you next appliance purchase. You'll be very happy you did.
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June 2023 by Stephen Hrncir
The technician was on time and thorough. The work was done quickly. Technician made sure to clean up the area he worked in and offered advice to help make sure this issue didn’t happen again. Whenever I have an appliance issue Hodgins is my go to place.
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June 2023 by Dana
My wife and I contacted Hodgins because our washing machine wasn't working properly, and we needed a repairperson to check it out. Nick scheduled us promptly. Janiel was very efficient and gave me recommendations. Unfortunately, we needed to purchase a new washer. We went to the St. Cloud location, and Nick was friendly, knowledgeable, straightforward, which we greatly appreciated. Our delivery was set, and we were even granted a price match from a major chain a few days after the purchase was made. David delivered and installed the washer then hauled away our previous machine. My wife and I are grateful for these gentlemen and their fine service, so we highly recommend Hodgins Home Appliances in St. Cloud.
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June 2023 by Rick V
Now my go to Appliance Store. Very friendly and knowledgeable Staff. Good prices and fast and professional Install. No more big box for me!
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March 2023 by Diana Gardner
Have a fridge for twenty five years until it finally broke. I remember the old man and son sold it to me and the hubby . Now the grandson own it still had very good customer service, got my fridge today and delivered today. The gentleman bought the fridge did a great job. Next item now to get us a dryer
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February 2023 by Susan Maddox
This was the first time using Hodgins appliance repair services. We were unsure about completing a repair or replacing our refrigerator. The service technician was thorough and honest about our options. We will definitely use them again if needed. (Unfortunately, I forgot the technician’s name but he was very professional and thorough.)
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February 2023 by Duane Norman
Hodgins was amazing. Great price on the freezer and did what the big box stores wouldn't when it came to the delivery. Would strongly recommend them for appliance needs. Same prices as the big boxes stores. Shop local
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February 2023 by Agnes Tomsick
Excellent customer service solved delay problems.First, the technician was sick. Second, the truck was being repaired. Next, another service call was added to the schedule, delaying our service call. Then the machine problem was determined to require return to the shop, which would take "2-3 days" turnaround. After parts receipt and subsequent machine pick-up, and waiting another 5 days, I called to learn that the repaired machine couldn't be returned to our home on the 8th day (subsequent to removal) because the day was "already booked". At this point, I was waiting to see "what the owner can do".With the business owner involved, not only was the delayed machine repair expedited, but he personally delivered the machine. Overall, a potentially disappointing experience changed to totally satisfied.This shows the value of being able to deal with a local family-owned business, with real customer service accountability, versus dealing with some “big box” store’s off-site call center typically focused on apologies rather than problem-solving action.Thank you, Hodgins Appliances “getting it done” for us!
